Closed TGW69 closed 3 years ago
Please provide details on your issue. QR function works well for me and many other users, and paste of the address is supported of course, I'm using it all the time. What device and OS are you using? What Poltergeist version are you using? Can you please provide poltergeist.log after reproducing an error?
Log can be found here: 1) For Android: /storage/emulated/0/Android/data/com.Phantasma.PoltergeistWallet/files/poltegeist.log 2) For Windows: C:\Users*UserName\AppData\LocalLow\Phantasma\Poltergeist Wallet\poltegeist.log 3) For MacOS: /Users/UserName*/Library/Application Support/com.Phantasma.PoltergeistWallet/poltegeist.log
Hi, thanks for reaching out. I run Poltergeist 2.1.1 on an imac with cataline ios version 10.15.7 when I try to use the qr function I get a fail: part of log shown below Process: Poltergeist Wallet [75723] Path: /private/var/folders/*/Poltergeist.app/Contents/MacOS/Poltergeist Wallet Identifier: com.Company.ProductName Version: 2.1.1 (0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Poltergeist Wallet [75723] User ID: 501
Date/Time: 2021-02-10 20:32:35.276 +0100 OS Version: Mac OS X 10.15.7 (19H114) Report Version: 12 Anonymous UUID: B6FEC5B6-A6B9-619D-68C0-AF1117BB9046
Sleep/Wake UUID: 724E6B5E-6F38-48F4-8D33-0D4E1EB292FD
Time Awake Since Boot: 520000 seconds Time Since Wake: 23000 seconds
System Integrity Protection: enabled
Notes: Translocated Process
Crashed Thread: 3 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information: abort() called and i cannot use the paste function. What to do? Tj
Op wo 10 feb. 2021 om 19:35 schreef alexmpa notifications@github.com:
Please provide details on your issue. QR function works well for me and many other users, and paste of the address is supported of course, I'm using it all the time. What device and OS are you using? Can you please provide poltergeist.log after reproducing an error?
Log can be found here:
- For Android: /storage/emulated/0/Android/data/com.Phantasma.PoltergeistWallet/files/poltegeist.log
- For Windows: C:\UsersUserName\AppData\LocalLow\Phantasma\Poltergeist Wallet\poltegeist.log
- For MacOS: /Users/UserName/Library/Application Support/com.Phantasma.PoltergeistWallet/poltegeist.log
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Thank you for a detailed answer! We will publish a new version soon that will hopefully resolve your camera issue.
About paste function, can you please explain, how exactly are you trying to paste address in the wallet? Do you use keyboard keys combination or are you trying to open context menu on address input field?
Hi, in the "soul" box of the window, I hit send. Normally I paste the address from the right click mouse button. So I copy the address first from ledger or metamask or a dep address of an exchange and than normally can paste it but not here. nor does the top menu in the imax bar have a paste function in the Poltergeist menu. What would be the function key to paste then on an imac?
Op do 11 feb. 2021 om 00:11 schreef alexmpa notifications@github.com:
Thank you for a detailed answer! We will publish a new version soon that will hopefully resolve your camera issue.
About paste function, can you please explain, how exactly are you trying to paste address in the wallet? Do you use keyboard keys combination or are you trying to open context menu on address input field?
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Hi, with control v on the imac I can now paste. Still does not work with right click mouse but ok I can now at least paste a sent address which is great. Now leaves the qr function which crashes the app each time and on which I sent you the log. Tjeerd
Op do 11 feb. 2021 om 00:11 schreef alexmpa notifications@github.com:
Thank you for a detailed answer! We will publish a new version soon that will hopefully resolve your camera issue.
About paste function, can you please explain, how exactly are you trying to paste address in the wallet? Do you use keyboard keys combination or are you trying to open context menu on address input field?
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Hi, yes, context menus on input fields are not supported, UI is designed that way. "Cmd"+"V" should always work. About camera - yes, will publish updated version later today.
Ok, thank you.
Op do 11 feb. 2021 om 15:40 schreef alexmpa notifications@github.com:
Hi, yes, context menus on input fields are not supported, UI is designed that way. "Cmd"+"V" should always work. About camera - yes, will publish updated version later today.
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Please try new release: https://github.com/phantasma-io/Poltergeist/releases/tag/v2.1.2
It works now thanks!! Tjeerd
Op vr 12 feb. 2021 om 01:01 schreef alexmpa notifications@github.com:
Please try new release: https://github.com/phantasma-io/Poltergeist/releases/tag/v2.1.2
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Excellent! Thank you for reporting this issue!
When you want to send soul to another address the qr function fails and crashes the wallet. Also you cannot paste an address. But who wants to manually fill out a sent address with so many characters... that is a fail!