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phawind111 / google-cast-sdk

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Brain Freeze - multiple chromecasts when displaying slideshow #682

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. Casting a webpage with a built in slide show for extended periods of time. 
(approx 4 hour time to failure)
2. Casting using an app that cycles through multiple different webpages. 
(approx less than 1 hour time to failure)

What is the expected output? What do you see instead?
I expect the webpage with a slide show of several JPEG files to display non 
stop.  Brain freeze message followed by what appears to be a device restart.

What version of the product are you using? On what operating system?
H2G2-42 running 1.16.44433 on a mac mini running 10.11.1

Please provide any additional information below.

I have 6 chromecasts that all experience the same issues.  After casting for a 
few hours they all go to the brain freeze screen and restart.  This issue 
appears to occur both when app and tab casting.  I primarily use greenscreen 
(https://github.com/groupon/greenscreen) to cast to multiple chromecasts at a 
time loading an HTML page similar to the one pasted below.  This has only 
started to occur recently (since approximately the launch of the new 
chromecast) and was working without incident prior' casting non stop for days 
on end.  When app casting I am using a custom receiver to accomplish my goal.  
To lessen the likelihood of an app related issue I also tried casting directly 
from multiple tabs.  I created multiple users in Chrome and then cast 
individually from each one without the use of my app and the issues reoccur 
there as well.  Other users under similar circumstances are reporting the same 
problems.  To troubleshoot the possibility it was script related I used the 
greenscreen app to load different webpages in succession cycling every 15 
seconds and the issues occurred under these circumstances as well.

<html>
<head>
 <title> Office </title>
  <meta http-equiv="refresh" content="300">
</head>
<body>
<script src="getimages.php"></script>

<script type="text/javascript">

var curimg=0
function rotateimages(){
    document.getElementById("slideshow").setAttribute("src", "images/"+galleryarray[curimg])
    curimg=(curimg<galleryarray.length-1)? curimg+1 : 0
}

window.onload=function(){
    setInterval("rotateimages()", 5000)
}
</script>

<div style="max-width: 1260px; max-height: 700px;overflow:hidden;">
    <center> <img id="slideshow" src="images/image.jpg" width="auto" height="700"/> </center>
</div>
</body>
</html>

Original issue reported on code.google.com by cnccdisp...@gmail.com on 29 Oct 2015 at 7:27

GoogleCodeExporter commented 8 years ago

Original comment by na...@google.com on 29 Oct 2015 at 8:48

GoogleCodeExporter commented 8 years ago 
Please send feedback report from the Chromecast (how to here: 
https://support.google.com/chromecast/answer/6189374?hl=en) and in the 
description write "for Issue 682".

Original comment by na...@google.com on 2 Nov 2015 at 6:25

GoogleCodeExporter commented 8 years ago 
We are also having the very same issue. We have 8 chromecasts using windows 8 
pc. Using the same greenscreen receiver application. However we also believe 
the issue not to be with greenscreen receiver application but to be with the 
chromecasts. We are wondering if they are having a ram over-load. Again our 
issue is the very same in that it was working perfectly for about 1 month and a 
half until our chromecast received an update. Any help would be greatly 
appreciated.

Original comment by chromeca...@gmail.com on 3 Nov 2015 at 9:56

GoogleCodeExporter commented 8 years ago 
Same issue here. Chromecasts appear to lock up, no brain freeze, but the 
chromecast ends up locked in a small animation loop after a short time (depends 
on the number of URLs we are cycling through)

Original comment by d...@l2inc.com on 10 Nov 2015 at 3:03

GoogleCodeExporter commented 8 years ago 
For #4: Please note that this issue is for Brain Freeze in 1.16.44433 firmware. 
Your issue might not necessarily be related, please debug your code, reproduce 
the issue and if you are certain that its an issue with cast then file a new 
ticket with specific information and we'll look into it.

Original comment by na...@google.com on 10 Nov 2015 at 7:42

GoogleCodeExporter commented 8 years ago 
thanks google, I can confirm this is 1.16.44433. the issue is repeatable. i 
will open a new ticket.

Original comment by d...@l2inc.com on 10 Nov 2015 at 7:49

GoogleCodeExporter commented 8 years ago 
For Brain Freeze issue on firmware 1.16.44433, please follow/star this ticket: 
https://code.google.com/p/google-cast-sdk/issues/detail?id=681. Updates will be 
posted there as and when it becomes available.

Original comment by na...@google.com on 10 Nov 2015 at 7:51

GoogleCodeExporter commented 8 years ago 
@cnccdisplay Please confirm if you have sent Feedback Report(s) from either 
Cast app or extension.

Original comment by na...@google.com on 17 Nov 2015 at 6:51

GoogleCodeExporter commented 8 years ago 
I have sent feedback logs.I will send again in 7 hours when we will have 
experience the mentioned issue today.

Original comment by chromeca...@gmail.com on 21 Dec 2015 at 8:48

GoogleCodeExporter commented 8 years ago 
I have sent a second set of logs. Again marked "for Issue 682".

Original comment by chromeca...@gmail.com on 21 Dec 2015 at 4:58