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phetsims / build-an-atom

"Build an Atom" is an educational simulation in HTML5, by PhET Interactive Simulations.
http://phet.colorado.edu/en/simulation/build-an-atom
GNU General Public License v3.0
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Decreased sensitivity and slow performance when removing particles on Windows Surface #54

Closed orejolaphet closed 8 years ago

orejolaphet commented 11 years ago

Test device: Windows Surface Operating System: Windows 8 Pro 64-bit Browser: Firefox 24.0 Troubleshooting Information (from About dialog):

Name: Build an Atom URL: http://www.colorado.edu/physics/phet/dev/html/build-an-atom/1.1.0-rc.3/build-an-atom_en.html Version: 1.1.0-rc.3 Features missing: flexbox Flags: pixelRatioScaling User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 Language: en-US Window: 1280x595 Pixel Ratio: 1.5/1

Description:

Poor touch sensitivity when attempting to remove or place particles. Overall sluggish motion. Very difficult to remove particles.

Steps to reproduce:

Go to the "Atom" or "Symbol" section of the sim. Add all the protons, neutrons, and electrons to the atom.

Severity:

Sluggish, hard to interact.

jbphet commented 11 years ago

Discussed with @ariel-phet, and since Surface is not a supported platform, we aren't going to work on fixing this. We will stay aware and start fixing such issues if we get a sense that users are actually using the sims in this environment.

jbphet commented 8 years ago

We're no longer testing on and fully supporting Win 8 touch devices. Closing.