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phetsims / buoyancy

"Buoyancy" is an educational simulation in HTML5, by PhET Interactive Simulations.
GNU General Public License v3.0
2 stars 2 forks source link

The dev version for interviews didn't open well in Edge browser #156

Closed DianaTavares closed 2 weeks ago

DianaTavares commented 2 weeks ago

This is the link to the dev version: https://phet-dev.colorado.edu/html/buoyancy/1.0.0-dev.8/phet/buoyancy_all_phet.html

and in the Edge browser looks like this: image

When the student changed to chrome, everything was ok!

zepumph commented 2 weeks ago

Looks like the student's copy of edge was not set up with WebGL enabled. I just ran on my copy of edge and it worked well. Perhaps there is a setting we didn't know about for edge that you have to set in certain computers.

zepumph commented 2 weeks ago

@DianaTavares, can you provide any more details about what device it was? Mac/Windows? OS version, etc?

DianaTavares commented 2 weeks ago

It is an assembled computer that had no brand. Also, changing the browser fixed it. If it's not a reproducible issue, I guess we can close this issue.

zepumph commented 2 weeks ago

I was able to reproduce this in edge when I toggled the hardware acceleration setting off. This is expected behavior, and the sim is working well when WebGL is not enabled.

image

You can also reproduce this by turning this setting off in chrome too. I'm thinking of closing this issue, but I want to confirm with @DianaTavares that there may want to be something in the teacher tips about the need of webgl to run this sim. Feel free to close.

DianaTavares commented 2 weeks ago

Yes! I will add it to the teacher tips, Thanks!!