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phetsims / density-buoyancy-common

Common code for the Density and Buoyancy simulations
GNU General Public License v3.0
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Webgl failed #396

Open KatieWoe opened 1 week ago

KatieWoe commented 1 week ago

Test device Samsung Operating System Win 11 Browser Chrome Problem description For https://github.com/phetsims/qa/issues/1141 When in another tab, webgl failed and the graphics of the sim disappeared.

Visuals lostwebgl whathappened

Troubleshooting information:

!!!!! DO NOT EDIT !!!!! Name: ‪Buoyancy‬ URL: https://phet-dev.colorado.edu/html/buoyancy/1.2.0-rc.1/phet/buoyancy_all_phet.html Version: 1.2.0-rc.1 2024-09-10 21:26:52 UTC Features missing: applicationcache, applicationcache, touch Flags: pixelRatioScaling User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36 Language: en-US Window: 1536x695 Pixel Ratio: 1.25/1 WebGL: WebGL 1.0 (OpenGL ES 2.0 Chromium) GLSL: WebGL GLSL ES 1.0 (OpenGL ES GLSL ES 1.0 Chromium) Vendor: WebKit (WebKit WebGL) Vertex: attribs: 16 varying: 30 uniform: 4096 Texture: size: 16384 imageUnits: 16 (vertex: 16, combined: 32) Max viewport: 32767x32767 OES_texture_float: true Dependencies JSON: {}
KatieWoe commented 6 days ago

I've only seen this once so far, and haven't yet been able to reproduce it. If I see it again or find a way to reliably reproduce it I'll update this issue.

KatieWoe commented 5 days ago

I had this happen again. I switched to a tab with youtube so I could pause my background music. That tab appeared black momentarily, before coming back, and when I returned to the sim this error was there. image