I am currently in the process of making the screenshot capability available without a query parameter for all sims, see https://github.com/phetsims/chipper/issues/475. On the currently released branch of the Neuron sim, which is 1.0, the screenshot feature doesn't work. This is probably due to the fact that it uses a WebGL node, and the ability to get screenshots from WebGL nodes has, I think, only recently been added. The problem can be easily replicated on version http://www.colorado.edu/physics/phet/dev/html/neuron/1.0.4-rc.1/neuron_en.html. Simply start the sim, take a screenshot, and you'll see that none of the ions are visible in the resulting image.
I just tested this on master, and the screenshot feature works fine. Probably the easiest way to resolve this issue would be to just do a new RC branch and release off of master. This would require roughly an hour or two of developer time and a fair amount of QA time to do a full test cycle, so I will assign to @ariel-phet to decide whether this should be done.
I am currently in the process of making the screenshot capability available without a query parameter for all sims, see https://github.com/phetsims/chipper/issues/475. On the currently released branch of the Neuron sim, which is 1.0, the screenshot feature doesn't work. This is probably due to the fact that it uses a WebGL node, and the ability to get screenshots from WebGL nodes has, I think, only recently been added. The problem can be easily replicated on version http://www.colorado.edu/physics/phet/dev/html/neuron/1.0.4-rc.1/neuron_en.html. Simply start the sim, take a screenshot, and you'll see that none of the ions are visible in the resulting image.
I just tested this on master, and the screenshot feature works fine. Probably the easiest way to resolve this issue would be to just do a new RC branch and release off of master. This would require roughly an hour or two of developer time and a fair amount of QA time to do a full test cycle, so I will assign to @ariel-phet to decide whether this should be done.