phetsims / number-compare

"Number Compare" is an educational simulation in HTML5, by PhET Interactive Simulations.
GNU General Public License v3.0
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French Voice "Thomas" incorrectly reads some numbers #38

Closed Nancy-Salpepi closed 1 year ago

Nancy-Salpepi commented 1 year ago

Test device MacBook Air m1 chip and iPad 9th generation

Operating System 13.3.1

Browser safari

Problem description For https://github.com/phetsims/qa/issues/934, the French voice "Thomas" only says the first part ("dix") for numbers 17 (dix-sept), 18 (dix-huit), and 19 (dix-neuf). I also see this in Number Play. Not sure if anything can be done.

I do not have this voice on mac + chrome or Win10 + chrome/FF.

Visuals

https://user-images.githubusercontent.com/87318828/232114081-e6276fd2-3b90-4906-9f15-130d0774586f.mov

Troubleshooting information: !!!!! DO NOT EDIT !!!!! Name: ‪Number Compare‬ URL: https://phet-dev.colorado.edu/html/number-compare/1.0.0-rc.1/phet/number-compare_all_phet.html Version: 1.0.0-rc.1 2023-04-13 21:26:42 UTC Features missing: applicationcache, applicationcache, touch Flags: pixelRatioScaling User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.4 Safari/605.1.15 Language: en-US Window: 1188x706 Pixel Ratio: 2/1 WebGL: WebGL 1.0 GLSL: WebGL GLSL ES 1.0 (1.0) Vendor: WebKit (WebKit WebGL) Vertex: attribs: 16 varying: 30 uniform: 1024 Texture: size: 16384 imageUnits: 16 (vertex: 16, combined: 32) Max viewport: 16384x16384 OES_texture_float: true Dependencies JSON: {}
veillette commented 1 year ago

What an obscure finding! For some context, on windows 10, I have all these French voices on chrome. image None of them read incorrectly.

zepumph commented 1 year ago

No Thomas for me on windows 11 either. Over to @chrisklus for testing.

image

chrisklus commented 1 year ago

Sorry, thought my comment posted earlier. Thomas is working fine for me for these cases in Number Play and Compare, MacOS 12.6

chrisklus commented 1 year ago

@zepumph and I feel good about closing this as a wont fix. @Nancy-Salpepi and I have had a few discrepancies in voice behavior, weird! Thanks for the issue.