Several sims unresponsive in Mac app

[kellywurtz]

Device: MacBook OS: OSX 10.10.5

On Mac Powerpoint application (version 16.16.4):

Problem Forces and motion will open, but clicking on various screens does nothing, whether in editing mode or presentation mode. I haven't checked all the sims, but out of 10 or so this is the only sim this behavior has occurred on. This bug does not occur when using Microsoft Powerpoint Online.

Steps to Reproduce

• Open Powerpoint application.
• Add the PhET add-in from Insert > My Add-Ins > Store
• Scroll through the add-in and select Forces and Motion
• Attempt to choose a screen (unresponsive whether or not you select "Insert" to choose the sim)

[kellywurtz]

Upon further testing, I've found all the sims below have this bug as well. Again, only on the Mac application. As far as I've seen, the add-in functions perfectly on Powerpoint Online.

Area Model Algebra Area Model Multiplication Build an Atom Equality Explorer Expression Exchange Forces and Motion: Basics Graphing Lines Graphing Slope-Intercept Plinko Probability Reactants, Products, and Leftovers

[kellywurtz]

Trying to click on screens:

[ariel-phet]

@phet-steele has given the thumbs up to do some initial investigation to try and determine the root cause

[phet-steele]

@kellywurtz and I are both using Powerpoint 16.16.4.

@phet-steele has given the thumbs up to do some initial investigation to try and determine the root cause

I took a chance that it would also break on macOS 10.13.6, but it works just fine on my OS. I do not have access to 10.10.5 or any other OS. Sorry I can't be of more help.

[kellywurtz]

Updated my OS to 10.14.1 and both these issues I created went away. My ancient operating system seems to have been the root cause.

[mattpen]

@ariel-phet - Should this still be addressed?

[ariel-phet]

I am thinking since it is not an issue on newer OS, needs not be addressed.

Marking as wontfix but leaving open since we might want to make a mention about using a certain OS or newer in a video