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phetsims / phet-office-add-in

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Cannot interact with embedded sim in presentation mode #9

Closed oliver-phet closed 1 year ago

oliver-phet commented 7 years ago

A user reported that they were unable to interact with a sim using the Office Mix app when in presentation mode. A click on the sim just advances to the next slide.

I was able to reproduce the issue if I am plugged into an external monitor in a non-mirror layout (if I try to interact with the sim on my computer rather than the monitor).

oliver-phet commented 5 years ago

To bring this issue back to life... @ariel-phet reported that "Reading Mode" fixed this issue on his machine. https://support.office.com/en-ie/article/choose-the-right-view-for-the-task-in-powerpoint-21332d8d-adbc-4717-a2c6-e25a697b40e9

oliver-phet commented 4 years ago

Another user emailed phethelp today reporting similar behavior.

I’ve downloaded and embedded two HTML5 simulations into my PowerPoint presentation. They work beautifully in my Windows 7 computer. However, when I try to run the slideshow on my Windows 10 machine, anywhere I click on the slide just brings me to the next slide, instead of letting me work the simulation. I tried this both for Faraday’s Law of Induction, and DC circuits. They work fine in Normal or reading mode, but not in Slideshow or Presentation mode. The rest of the slides work fine including the ones with animation.

I just created a test presentation and I was able to reproduce this type of behavior in Presentation mode even on a Mac so I don't think it's platform specific.

Reading Mode doesn't really solve this issue since the user needs to be able to present the slide to a second display.

The only solution I've found is to switch to Use Slide Show for the Office Mix slide then switch back to presenter mode for other slides.

image
oliver-phet commented 4 years ago

@KatieWoe when QA slows down, could you try to see how our office mix app is performing on Windows (and if there are any tricks to allow the sims to play well in presentation mode)?

KatieWoe commented 4 years ago

I can't seem to reproduce this myself? It seems to work fine for me. I may need to pair with someone to make progress. @oliver-phet would we be able to work out a time to do this?

oliver-phet commented 4 years ago

@KatieWoe and I paired and found on Windows you can "Hide presenter view". image I emailed this as a possible solution to the user to at least interact with sims during a presentation and still allow slide advancement.

oliver-phet commented 1 year ago

No update in years on this issue. Closing.