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phetsims / utterance-queue

Alerting library powered by aria-live
MIT License
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Voicing didn't work in latest macOS Safari #98

Closed jessegreenberg closed 1 year ago

jessegreenberg commented 1 year ago

@terracoda did a user interview recently and found that Voicing did not work on the participants machine in the latest macOS Safari. Switching to Chrome made Voicing work just fine.

We should see if we can reproduce this on our side.

Nancy-Salpepi commented 1 year ago

Voicing works for me. What sim was she interviewing with?

jessegreenberg commented 1 year ago

Thanks @Nancy-Salpepi, she was using quadrilateral in macOS 12.6.1. Specifically this version: https://phet-dev.colorado.edu/html/quadrilateral/1.0.0-dev.71/phet/quadrilateral_en_phet.html

jessegreenberg commented 1 year ago

@Nancy-Salpepi and @KatieWoe did some testing in quadrilateral and ratio-and-proportion with recent builds of the sim and with master and could not reproduce this issue. I think it is OK to close this for now, we will chalk this up to something particular with Safari settings on that machine.

Nancy-Salpepi commented 1 year ago

@jessegreenberg noting that I was macOS 13.0.1 while she was on 12.6.1.

KatieWoe commented 1 year ago

Same

terracoda commented 1 year ago

Thanks for testing. The interviewee was on 12.6.1, so great that you verified it might have been an isolated case. In addition, there was an easy work around. We used Chrome.