Expected behavior: Step 7 should populate the fields in the Add user dialog with the information obtain from LDAP/Active Directory. The standard LDAP auth plugin performs a similar http request when selecting a discovered user but is successful.
Hi, just to add same thing happens when Agents try to select a user not in the User Directory when creating a New Ticket on osTicket v1.17, plugin v1.8
Expected behavior: Step 7 should populate the fields in the Add user dialog with the information obtain from LDAP/Active Directory. The standard LDAP auth plugin performs a similar http request when selecting a discovered user but is successful.