philbertphotos / osticket-multildap-auth-plugin

Plugin for OS Ticket that allows for authentication with multiple domains.
GNU General Public License v3.0
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Manually adding a user returns 404 error. #81

Open Coros opened 2 months ago

Coros commented 2 months ago
  1. Login to OSTicket (v1.18) as an Agent.
  2. Navigate to Users -> User Directory
  3. Click Add User
  4. Enter a user's email in the search field
  5. Below the search field, a drop down appears with the discovered users.
  6. Click a discovery user.
  7. Nothing happens on screen. The web browser developer tools report a 404 error to https://server.domain.tld/scp/ajax.php/users/select/auth%3Amldap%3A (and continues on with the user's distinguished name)

Expected behavior: Step 7 should populate the fields in the Add user dialog with the information obtain from LDAP/Active Directory. The standard LDAP auth plugin performs a similar http request when selecting a discovered user but is successful.

eamkrc commented 2 months ago

Hi, just to add same thing happens when Agents try to select a user not in the User Directory when creating a New Ticket on osTicket v1.17, plugin v1.8