"Could not start server." without firewall

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Start "Gitso"
2. Click "Give Support"
3. Click "Start"

What is the expected output? What do you see instead?
I'd expect the Gitso server to start or something. But all I see is the 
status line "Could not start server."

What version of the product are you using? On what operating system?
Gitso 0.6 on Windows Vista 64 (Business).

Please provide any additional information below.
- This behavior occurs also even if I completely disable the firewall.
- While the status line tells me "Starting Server...", the vncviewer icon 
appears in the taskbar. When the starting fails, the icon doesn't 
disappear, but it does when hovered with the mouse (which is probably 
another issue, cos it should disappear automatically).
- Unfortunately the program and the system don't provide me with any 
information about what the problem is. The program doesn't create a 
logfile (EVEN if started with admin rights, see also http://
code.google.com/p/gitso/issues/detail?id=49 ) and the Windows event viewer 
doesn't give any information at all.

What do you need, what should I do?

Original issue reported on code.google.com by harr...@gmail.com on 15 Mar 2010 at 7:08

• Merged into: #42

[GoogleCodeExporter]

The following behavior does probably origin from the same "bug":

- Gitso "Give Support" running on Ubuntu 9.10 64bit (user or superuser rights)
- Gitso "Get Help" being started on the above Vista 64 machine

1. "Connecting..." on status line in "Get Help", vncserver icon appear in 
systray
2. For the fraction of a second you see the Windows screen on Ubuntu
3. "Get Help" status line shows "Could not connect."

Original comment by harr...@gmail.com on 15 Mar 2010 at 1:35

[GoogleCodeExporter]

I'm guessing this is the same issue as the main issue from 42. There was some 
other
dialog for a couple comments, but the core issue, I believe is the same.  I 
don't
know if Gitso is incorrectly identifying the VNC process as not running, or the 
VNC
client really isn't running. If someone could run the VNC process manually,
by-passing Gitso, that would tell where the issue lies... If I can put together 
more
specific directions, I will do so.

Thanks for identifying the issue!

Aaron-

Original comment by gerbe...@gmail.com on 16 Mar 2010 at 4:10

• Changed state: Duplicate

[GoogleCodeExporter]

never had any problems with gitso 0.5. today i installed gitso 0.6 and i have 
the same issues described above.

Original comment by odyssee....@gmail.com on 11 Oct 2010 at 5:46