phpList / phplist3

Fully functional Open Source email marketing manager for creating, sending, integrating, and analysing email campaigns and newsletters.
https://www.phplist.org
GNU Affero General Public License v3.0
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Resend mail to recipients that were blocked accidently #985

Closed blu-IT closed 7 months ago

blu-IT commented 1 year ago

Hi,

I have some recipients that did not recieve a newsletter. They all have a gmail-address. Gmail did not like the fact that SPF wasn't already configured (in the past there were no problems). So I have a bunch of recipients that did not recieve the last newsletter and were blocked with error code 550-5.7.26:

host gmail-smtp-in.l.google.com [108.177.15.26]
SMTP error from remote mail server after end of data:
550-5.7.26 This mail is unauthenticated, which poses a security risk to the
550-5.7.26 sender and Gmail users, and has been blocked. The sender must
550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
550-5.7.26 DKIM checks did not pass and SPF check for [mydomain.com] did not
550-5.7.26 pass with ip: [80.67.18.29]. The sender should visit
550-5.7.26 https://support.google.com/mail/answer/81126#authentication for
550 5.7.26 instructions on setting up authentication. bg32-20020a05600c3ca000b003fbc722b14asi5474471wmb.135 - gsmtp

Is there a way to resend the last mail only to this blocked users or to create a rule, that resends the mail to users in "msgbounces"?

Thanks!

bramley commented 1 year ago

You can use the Campaigns plugin to resend a campaign. See the plugin's documentation page https://resources.phplist.com/plugin/campaigns

blu-IT commented 1 year ago

@bramley

Hi,

unfortunately I can not find the function "Resend campaign" as mentioned in the documentation screenshots. The plugin is installed and activated.

In the campaigns overview I have only the options "resend to subscribers" (1) or "requeue" (2). Can you point me to the right menue please?

Thanks! Screenshot 2023-09-12 at 11-16-37 phpList

blu-IT commented 1 year ago

Sorry, can be closed!