Preferred language automatically switch to Localization native development region

[kabirkhaan]

After updating 4.0.1 we are facing an issue that app use Localization native development region

Steps to Reproduced:

• Device language is set de
• App Preferred language is set to de
• Randomly after OTA sync, App uses en which is set Localization native development region

[github-actions[bot]]

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Comment by Domenica

[theSoenke]

Do you maybe have an idea what could be the reason why en translations are showing after the upgrade to 4.0.1 @winkelsdorf?

[kabirkhaan]

Do you maybe have an idea what could be the reason why en translations are showing after the upgrade to 4.0.1 @winkelsdorf?

As my understanding it picking up Localization native development region from plist for some reason.

[winkelsdorf]

@kabirkhaan I tried to reproduce this, but sadly was unable to.

I would suggest using the callback handler of updateTranslations to check for any errors (result is .failure(error) where error.last gives you the current error) and try log them to see under which circumstances the App falls back to the native development region.

We are validating the downloaded translations (e.g. their version range, release version, the last update timestamp etc) and do a fallback to the MainBundle if nothing valid is found.

Another idea: I can also think of a fallback being done at the Backend side. If it happens in a simulator you could investigate the Localizable.strings:

inside iOS Simulator Library: 
Application Support\com.phrase.phraseSDK\Translations\de-DE.lproj\Localizable.strings

That file should contain german strings, if they are translated. It might contain fallback strings (e.g. english strings), if you have set the OTA release to do so.

Also please try to enable the debugMode and as said please check the result of the updateHandler callback.

@theSoenke Do we have any other reports related to this behaviour (App containing the iOS SDK switching the language by itself randomly)?

[winkelsdorf]

Closing: This problem has either been fixed by the developer in the meantime or an update has solved it as a side effect. Please reopen this issue and/or submit a new issue if the problem persists.