XmlPullParserException gets Logged by Phrase OTA

[ignindra]

Hi, I get this exception when I tried to use Phrase OTA in my new basic Android project using our existing distribution id & environment. The sample app that I tried is basically a carbon copy of sdk sample usage in here.

This is the only message/error that appeared on logcat.

D/Phrase OTA: org.xmlpull.v1.XmlPullParserException: expected: /b read: string (position:END_TAG </string>@264:77 in java.io.InputStreamReader@ed564b1).

The detail on translated text that I'm using is:

• translation key: STRING_CLOSE
• translation value: Close

More details:

• Phrase SDK version 3.1.6
• AppCompat 1.3.0
• minSdk 22
• targetSdk 32
• Currently we don't set the distribution version yet in Phrase web integration page. So I assume any version should get the text.
• I'd tried providing localecode as well in the code to no avail.

Kindly help explain what is going on here.

[github-actions[bot]]

Hello there,

Thanks for reaching out to us. We'll look into this and get back to you as soon as possible accordingly.

Don’t hesitate to reach out again in case needed in the meantime, and have a great day ahead!

Best, Erika from the Phrase Technical Support Team

Comment by Erika

[ignindra]

Hi Erika, is there any update on the issue I faced here?

[theSoenke]

Hi @ignindra, could you share the distribution id with us at support@phrase.com or via the chat on phrase.com? Then we can take a closer look at this exact issue and it should help a lot to track down the cause

[github-actions[bot]]

Hello there,

As prompted by Sönke, we'd need your distribution ID in order to investigate further. As we haven't heard back from you, we hope you could solve your issue? We have released a new Phrase SDK version 3.2.0 in the meantime, please make sure to give that a try accordingly. I will close this ticket for now, but don't hesitate to answer this message to reopen it in case you should still be facing the described issue, or if you have any further questions or feedback.

Have a great week ahead!

Best, Erika from the Phrase Technical Support Team

Comment by Erika

[ignindra]

I managed to found the fix by toggled off the "Use language fallback" in the distribution configuration. I'm not sure why it affects the Android project but, it doesn't affect iOS.

For now I'll close this ticket.

Thank you.

[theSoenke]

@ignindra Glad to hear this is solved. Maybe if you have a moment I would still be really interested to look into this when you could share a distribution and release where this happened to investigate and resolve the root cause