phw198
commented
5 years ago Not much information here. When did OGCS sync last work? What's changed recently - eg increased the date range for sync? Any other new Outlook add-ins installed that might be holding items open? Have you tried going back to v2.7.8.0 or seeing if the issue can be replicated on a previous version?
Normally the solution is to turn on Exchange cached mode, but it looks like you are already running in cached mode.
However, as you are syncing a full year backward and forwards which apparently is 1184 Outlook items - I guess that's too many as per your current Exchange configuration. What number of items were being successfully synced before?
If you have tried already restarting Outlook and this didn't solve the problem, your choices may be:
- ask your Exchange admin nicely to increase the limit on number of items open simultaneously; or
- reduce the date range you are syncing
:memo: Use the below template to report your issue.
:bulb: Upgrade to the latest alpha release to check if the problem is already fixed.
:paperclip: To aid investigation, provide your OGcalsync.log file (see instructions).
OGCS Version: v2.7.8.1 Installed or Portable: Installed
Problem Description
Failure processing Outlook item:-
Unable to reclaim orphan calendar entries in Outlook calendar.
Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.
Steps to Reproduce the Issue
Any other information
OGcalsync.log