We couldn't reach the required ports on your machine. Please double-check your configuration.

[Chhunneng]

I try to check the configuration but the pinging is not successful. Is there any problem with it? I already open the firewall and router forward port(On Mac).

[aeyo0]

This is happening to me too and i opened all the ports on my firewall.

[Chhunneng]

This is happening to me too and i opened all the ports on my firewall.

If you can solve please tell me.

[Malimujo2202]

Node ports

Try to use next instructions to find where the problem is: Look which container is active at your node. If stellar-dummy is active than all ports from 31400 to 31409 are listening; If consensus is active than just ports 31401, 31402 and 31403 are listening.

Now when you know what ports are listening you would be able to check where the problem is, there are tree simple steps:

1. put at your browser
   localhost:31401
   ....if you get a "OK FROM PORT 31401, it means your software is working (docker is running, stellar-dummy is listening, firewall and antivirus are configured fine and ports at computer are opened).

2.put on your browser YourLocalIP: 31401
...If you do not get "OK FROM PORT 31401" than you are trying with wrong local IP ....this same localIP should be set-reserved at router as a destination IP at port forward settings

You could check same way all ports from 31400 to 31409 ( if stellar-dummy is active)

3. put on your browser YourPublicIP: 31401 .. If you get negative response, it means that something with port forwarding is not working and you should check the port forward settings at your router.

The most users has problems because they incorrectly set up static ipv4 and port forwarding in the router, the easiest way is to look on the internet for instructions for the router you have and how to set static ipv4 address and port forwarding. Some routers have a range, in some you have to enter the ports one by one separately. Supernode candidate should set that computer never goes to sleep mode.

If everything looks o.k. then you could use allso web tool "fingerprints port checker" or simmilar to check all of your ports.

If you are under the NAT or if your ISP is blocking ports then you would not be able to configure port forwarding to your local IP. In that case please call your ISP and resolve problem with them.

[RaiIweb]

first two steps are success , third step is not loading in browser , even YourPublicIP in browser not loading

[Malimujo2202]

first two steps are success , third step is not loading in browser , even YourPublicIP in browser not loading

It just means that ports 31400 to 31409 are not forwarded from your Public IP to your local IP or you have not correct public IP data. Check your public IP via Google... "What's my IP".

[ShinRasetsu]

I have Already Checked Ports 31400 to 31409 Showing "OK FROM PORT 31401-9" using my Computer IP same Response using my External IP Still I Encountered the same Issue " We couldn't reach the required ports on your machine. Please double-check your configuration."

[ravensheart6949]

first step is success , second & third step is not loading in browser , even YourPublicIP in browser not loading help pls.

[Malimujo2202]

Yoy have problem at 2. step ?? >>> It is clearly written "than you are trying with wrong local IP ....this same localIP should be set-reserved at router as a destination IP at port forward settings"
Use CMD command ipconfig/all + find your Local IP V4 for active network card and use this Local IP for this test and for router settings

[ShinRasetsu]

Do you have the Screenshot Procedure's?

On Sat, Mar 5, 2022, 4:39 PM Malimujo2202 @.***> wrote:

Yoy have problem at 2. step ?? >>> It is clearly written "than you are trying with wrong local IP ....this same localIP should be set-reserved at router as a destination IP at port forward settings" Use CMD command ipconfig/all + find your Local IP V4 for active network card and use this Local IP for this test and for router settings

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[Mandarambong]

Solved same issue just now, you need to login to your router and assign specific IP address in your port forwarding along with the TCP 31400 to 31409. Follow these steps.

1. Open your docker and run stellar dummy.
2. Open your PI node and turn the node off 1st. pink slider should be on the left.
3. Check your windows firewall and create inbound rules by defining the TCP 31400-31409
4. Open command prompt and type IPCONFIG copy the IPv4 Address
5. Login to your router and look for port forwarding define the IP address you copied from IPv4 and TCP then save.
6. Go back to your PI node visit tech setup open router ports and click check now this should resolved your node issue.

[eaglenlion]

Hi, no incoming connections. What is the wrong?

[NeyMR]

Hi, no incoming connections. What is the wrong?

is normal just make sure your ports are opened and make sure your pc is not going to sleep while your not using it and incoming will come as your node builds availability, thanks for your understanding 😁👍

[cheme75]

Hi, no incoming connections. What is the wrong?

If you are just starting a node, double check you’ve opened the ports for the local pc in the windows firewall or if you are using a 3rd party firewall, 31400 to 31409 have to be opened manually. Plus you need to port forward those same ports in your router settings. Be sure you are using your PCs local IP address from its network properties or use ipconfig to be sure you got the correct ip. If all that is correct, and if this is a new setup, it can take quite a bit of time for the system to connect.

[arun7129]

Hi, I am getting error as "We couldn't reach the required ports on your machine. Please double-check your configuration." While every thing is looking working.... and Not pinging computer while in cmd all the port are open.... Please looks below all the screenshot and please help me anyone. what is wrong....

[davydr]

Not working for me. I used the same docker image and ran it for 31400 and 31401 and all browser checks worked for local/internal/external ip routing. https://pi-mods.de/nodeports/ worked for the first two ports as well. I deleted the stellar-dummy knowing it would retry and while it was down I ran this command:

docker run --name node-port-test --env PORTS="31400,31401" -p 31400-31401:31400-31401 ese7en/node-port-test

It's not me. It's Pi.

I check my external IP by turning off wifi on my phone and checking from the browser. All "OK FROM PORT 31401"

[2218032645a]

我的stellar dummy正常在运行，我在本地访问这个10个端口全部返回了ok。我在手机上关闭wifi，用我的公共ip访问这10个端口，也全部返回ok，但是还是出现了这个错误“We couldn't reach the required ports on your machine. Please double-check your configuration.”，请问这该如何处理呢？

[error44444]

[error44444]

I've spent days following all the steps I even called my ISP. I can't get through.

[eaglenlion]

Just mention your first and last port number in the router settings. In my case its like this. Thanks

On Wed, Feb 22, 2023, 6:33 AM error44444 @.***> wrote:

I've spent days following all the steps I even called my ISP. I can't get through.

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[mindeeee]

error44444 c
have you solved problem? I have same problem. same router settings

[eaglenlion]

Hi, Sorry for the late reply. Soon I'll have a new PC. The issue was the static IP. Which I resolved by asking the company's representative. So soon I'll be with you again.

Thanks for your help

On Mon, Apr 22, 2024, 9:23 PM mindeeee @.***> wrote:

error44444 https://github.com/error44444 c have you solved problem? I have same problem. same router settings

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[mindeeee]

i think its only router ploblem. I was fixed with another router to another person. but with this I cant silve a problem. and I have to same routers, maked one router like mash to another. Maybe can be problem too.

[RangumudriRamana]

Solved same issue just now, you need to login to your router and assign specific IP address in your port forwarding along with the TCP 31400 to 31409. Follow these steps.

1. Open your docker and run stellar dummy.
2. Open your PI node and turn the node off 1st. pink slider should be on the left.
3. Check your windows firewall and create inbound rules by defining the TCP 31400-31409
4. Open command prompt and type IPCONFIG copy the IPv4 Address
5. Login to your router and look for port forwarding define the IP address you copied from IPv4 and TCP then save.
6. Go back to your PI node visit tech setup open router ports and click check now this should resolved your node issue.

can you please provide more info for the step5?

[eaglenlion]

Thank you for your help!

On Wed, Apr 24, 2024, 12:38 PM RangumudriRamana @.***> wrote:

Solved same issue just now, you need to login to your router and assign specific IP address in your port forwarding along with the TCP 31400 to

31409. Follow these steps.

       1. Open your docker and run stellar dummy.
       2. Open your PI node and turn the node off 1st. pink slider should be on the left.
       3. Check your windows firewall and create inbound rules by defining the TCP 31400-31409
       4. Open command prompt and type IPCONFIG copy the IPv4 Address
       5. Login to your router and look for port forwarding define the IP address you copied from IPv4 and TCP then save.
       6. Go back to your PI node visit tech setup open router ports and click check now this should resolved your node issue. [image: PI PORT] https://user-images.githubusercontent.com/111906189/186229469-8a57be37-7995-427e-8609-0acd4d13c026.JPG [image: Port forwarding] https://user-images.githubusercontent.com/111906189/186229485-a2a32f81-ed75-413e-919f-15b0bf76cf59.JPG

can you please provide more info for the step5?

— Reply to this email directly, view it on GitHub https://github.com/pi-node/instructions/issues/158#issuecomment-2074281936, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYWN3MI44FVDPLYAE3ECT2DY65OQ5AVCNFSM5AVFVYS2U5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TEMBXGQZDQMJZGM3A . You are receiving this because you commented.Message ID: @.***>

[mindeeee]

RangumudriRamana its doesnt work.

[PioDay]

any body form indonesia here?? i just stuck on port forwarding for setup my node...

[Vinproworld]

This is happening to me too and i opened all the ports on my firewall.

how to open my port