Open SoumyaSubhrajit opened 7 months ago
nathan-courtney-pieces
commented
7 months ago @SoumyaSubhrajit
Sorry to hear that this is happening!
If you wouldn't mind, please share the log files of the applications found at this address:
C:\Users\
The default installation method uses Microsoft's App Installer technology. You can make sure this is up to date by checking for updates in the Microsoft store.
mark-at-pieces
commented
6 months ago hey @SoumyaSubhrajit please take a look at this issue and see if you getting something similar as well
mark-at-pieces
commented
6 months ago might also be related to this https://github.com/pieces-app/support/issues/164
tolgayilmaz
commented
6 months ago Has this been resolved? I have the same exact issue. When I try to launch Pieces OS from the Pieces suite, the button is briefly greyed out and then returns to normal with no launch. When I try to launch it from the start menu, again, nothing happens. It's only Pieces OS that is failing to launch. Pieces for Developers is working properly. I have just installed the Pieces app on my device (Windows 11) and made sure that I am not missing any updates, by clicking the update buttons.
EDIT: I have noticed that there is a system tray icon for Pieces OS that I can click on, which will open a small window that shows a green circle and says "Connecting Pieces Apps". But when I go to https://code.pieces.app/onboarding/chrome/welcome and click "copy and save" under the example code snippet, I get a warning message from my Brave browser: "Failed to connect to Pieces OS! If you have Pieces OS installed, please launch it. If you do not, please download Pieces OS." I have the Pieces for Developers extension enabled on my browser.
jimbobbennett
commented
16 hours ago Hi @tolgayilmaz - are you still seeing this issue?
SicutDeficere
commented
3 hours ago I am still facing the issue... After opening the Pieces desktop app I can only see a blue outline of the window..
Software
Desktop Application
Operating System
Windows
Your Pieces OS Version
version: 8.0
Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.
Issue: I am encountering difficulties with installing and launching the Pieces Windows desktop version. After a successful installation, the software fails to open properly. Despite confirming its presence in the task manager, there is no visible output on the screen.
Steps to Reproduce:
Expected Behavior: Upon installation, the Pieces Windows desktop version should launch and display its interface on the screen, allowing users to interact with it
Actual Behavior: After installation, the software does not open as expected. Despite running in the background according to the task manager, there is no visible output on the screen.
System Information:
Additional Notes: I have attempted to troubleshoot this issue without success. Any assistance or insights into resolving this matter would be greatly appreciated. Thank you for your attention to this matter.