Unable to register with Pieces OS

[kapitanluffy]

Software

Desktop Application, Pieces OS, Web Extension

Operating System

Windows

Your Pieces OS Version

8.1.0

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

After installing both OS and Desktop, I try to launch both but I get this

I can see that Pieces OS is running in my tray. I also tried running the web extension (Firefox) but it cannot "connect"

[mark-at-pieces]

would you mind double checking this

http://localhost:1000/.well-known/version and double check you get the expected PiecesOS version?

This could be a couple issues, but lets start here

[mark-at-pieces]

here is another issue that you can take a look into as well if your still having issues :

https://github.com/pieces-app/support/issues/118

[kapitanluffy]

would you mind double checking this

http://localhost:1000/.well-known/version and double check you get the expected PiecesOS version?

This could be a couple issues, but lets start here

I reinstalled and it says 9.0.0

[kapitanluffy]

Here's the log too

[D]  ========== Application Launching: 2024-04-19 11:23:30.957858 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 104, tag: 2.11.0, branch: 104, sha1: aaf299e2b8a67b562c1668d60760aadcfd8eee9b, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: 2000.0, width: 2000.0}, position: {dx: 351.0, dy: 182.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Failed to Confirm Connection: PFDOutOfDateException
[D]  Sentry Error Event: e7dafb9fb5264576b28c55b28a160052, PFDOutOfDateException
[D]  ========== Application Launching: 2024-04-19 11:23:47.644403 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 104, tag: 2.11.0, branch: 104, sha1: aaf299e2b8a67b562c1668d60760aadcfd8eee9b, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: null, width: null}, position: {dx: 351.0, dy: 182.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Failed to Confirm Connection: PFDOutOfDateException
[D]  Sentry Error Event: 677caeab70664f04a9cc98f62663ec61, PFDOutOfDateException
[D]  ========== Application Launching: 2024-04-19 13:27:53.739932 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 106, tag: 2.11.1, branch: 106, sha1: 40b12279e4bcf87f1d1daeeaa22270e4f7b17715, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: 2000.0, width: 2000.0}, position: {dx: 351.0, dy: 182.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Registering Application with Pieces OS
[D]  Attempting to Register Application: {application: {name: PIECES_FOR_DEVELOPERS, version: 2.11.1, platform: WINDOWS}}
[D]  Failed to Register Application: ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  Sentry Error Event: 0f24233fc8f14b9f935c31f6bb3ef345, ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  ========== Application Launching: 2024-04-19 13:28:06.915012 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 106, tag: 2.11.1, branch: 106, sha1: 40b12279e4bcf87f1d1daeeaa22270e4f7b17715, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: null, width: null}, position: {dx: 351.0, dy: 182.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Registering Application with Pieces OS
[D]  Attempting to Register Application: {application: {name: PIECES_FOR_DEVELOPERS, version: 2.11.1, platform: WINDOWS}}
[D]  Failed to Register Application: ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  Sentry Error Event: f8d48cf46e13436eaf3d9c5850a92383, ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  ========== Application Launching: 2024-04-19 13:28:14.813142 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 106, tag: 2.11.1, branch: 106, sha1: 40b12279e4bcf87f1d1daeeaa22270e4f7b17715, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: 2000.0, width: 2000.0}, position: {dx: 92.0, dy: 126.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Registering Application with Pieces OS
[D]  Attempting to Register Application: {application: {name: PIECES_FOR_DEVELOPERS, version: 2.11.1, platform: WINDOWS}}
[D]  Failed to Register Application: ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  Sentry Error Event: b21930db270742d2959267ae736237f3, ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  ========== Application Launching: 2024-04-19 13:28:19.752266 ==========

[D]  Updating Arguments: []
[D]  Deployment Information: {number: 106, tag: 2.11.1, branch: 106, sha1: 40b12279e4bcf87f1d1daeeaa22270e4f7b17715, winDeploymentType: msix, channel: production}
[D]  Booting App
[D]  Initializing Database
[D]  Stored Window Config: {size: {height: 814.0, width: 1044.0}, minSize: {height: 568.0, width: 320.0}, maxSize: {height: null, width: null}, position: {dx: 92.0, dy: 126.0}}
[D]  Stored App View State: null
[D]  Stored Drive Layout State: null
[D]  Stored List View Sort: null
[D]  Stored Carousel Sort: recent
[D]  Initializing Window
[D]  Connecting to Pieces OS
[D]  Registering Application with Pieces OS
[D]  Attempting to Register Application: {application: {name: PIECES_FOR_DEVELOPERS, version: 2.11.1, platform: WINDOWS}}
[D]  Failed to Register Application: ApiException 400: Application Failed to connect, Please ensure this is a valid integration.
[D]  Sentry Error Event: 18f7e7d184b841b08bac2137e713c0bb, ApiException 400: Application Failed to connect, Please ensure this is a valid integration.

[kapitanluffy]

here is another issue that you can take a look into as well if your still having issues :

118

I don't seem to have a proxy setup

[mark-at-pieces]

@mack-at-pieces looking like some interesting PFD logs

[mark-at-pieces]

@kapitanluffy saw a couple outofdateexceptions, so would 100% verify your on the latest here they are down below for you to verify your versions w/

dekstop application:2.11.1

PieceOS: 9.0.1

[mark-at-pieces]

@kapitanluffy after a further conversation internally would you mind sending over a copy of your entire com.pieces.os(zip it and send to mark@pieces.app)

[kapitanluffy]

@kapitanluffy after a further conversation internally would you mind sending over a copy of your entire com.pieces.os(zip it and send to mark@pieces.app)

Sent the zip via email

[mark-at-pieces]

So I believe we found a solution for this, we will plan on getting this shipping in tomorrow PieceOS patch release 9.0.2.

thanks for reaching out to support, will keep this open for now but please lemme know if the fix works when PieceOS 9.0.2 is live tomorrow afternoon

[mark-at-pieces]

@kapitanluffy PiecesOS 9.0.2 is now live, if you would mind updating to the latest PiecesOS everything should be in order and you should now be smooth sailing! please lemme know if you have any issue and if this also worked for you!

[kapitanluffy]

@kapitanluffy PiecesOS 9.0.2 is now live, if you would mind updating to the latest PiecesOS everything should be in order and you should now be smooth sailing! please lemme know if you have any issue and if this also worked for you!

It works now! Yay!