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Pieces desktop application is very slow/laggy, not generating any response in copilot chat. #315

Open harshilsodani opened 3 months ago

harshilsodani commented 3 months ago

Software

Desktop Application

Operating System / Platform

Windows

Your Pieces OS Version

10.0.1

Early Access Program

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Pieces desktop application is working very much slow after latest update, takes very much time to give any response. Even after doing a hard reset active runtime, it just do not work.

g0ldyy commented 3 months ago

I confirm, it was much faster before.

rosie-at-pieces commented 3 months ago

@harshilsodani is this consistent after using a hard reset? https://github.com/pieces-app/support/issues/317

mack-at-pieces commented 3 months ago

Hey @harshilsodani && @g0ldyy thanks for reaching out! We did find a bug in the copilot experience related to clicking "Hard-Reset Active Runtime".

What was happening is a value was not being reset properly and therefore a websocket was not re-initializing correctly.

The result of this was as follows:

  1. Send a message, receive a response
  2. Click to "Hard-Reset Active Runtime"
  3. Send another message
  4. The copilot infinitely hangs on the "..." loading indicator.

We have a fix for this in the queue that will be released in a patch this week 👍🏼

We created a dedicated issue for this here https://github.com/pieces-app/support/issues/317#event-13541707363 where we will report status updates.

mack-at-pieces commented 3 months ago

Hey @harshilsodani @g0ldyy - Today we released Pieces OS 10.0.2 & Pieces Desktop 3.0.2 which should contain fixes for things mentioned here. Please update the apps and give your copilots a try and let us know how it goes.

The experiences should be faster, more reliable, and less error-prone. Thanks!

harshilsodani commented 3 months ago

Thanks for the updates @mack-at-pieces , will install these lates updates, try them and provide the feedback.

JerryBenChizzy commented 3 months ago

Hello, I am Jerry

I am fully up to date but it's drastically lagging

Please, help me

Thank you

carmine19 commented 3 months ago

Same problem, updated to the latest release, done the resets, very high cpu usage and blocked responses, it doesn't even read the context files even if you specify it

mark-at-pieces commented 3 months ago

I would like to see what y'all have going on in real-time over a chat here is a link to my calendar

https://calendar.app.google/NdunmBVLCn7HRLyu8

feel free to find a time that works for u @carmine19 @JerryBenChizzy

harshilsodani commented 3 months ago

After the latest updates application is working fine for me.

mark-at-pieces commented 3 months ago

@harshilsodani glad to hear things are going well for you, what OS are you on?

harshilsodani commented 3 months ago

Windows 11

harshilsodani commented 3 months ago

@mark-at-pieces pieces desktop application again became very slow after the latest updates to pieces os version 10.0.3 and desktop application version 3.0.2. It takes very much time to generate any answer, even if I did hard-reset active runtime, then also there is no improvement in its response time.

mack-at-pieces commented 2 months ago

Hey @harshilsodani - Yesterday we released version 3.1.0 of the Desktop app that contains significant performance improvements. Can you please make sure you are up-to-date and let us know if you are still experiencing issues? Thank you!!