pieces-app / support

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Unable to set personal domain #417

Closed rajivsinclair closed 1 month ago

rajivsinclair commented 1 month ago

Software

Desktop Application, Pieces OS, Sharing Web App

Operating System / Platform

macOS

Your Pieces OS Version

Pieces OS 10.1.8

Early Access Program

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

I'm trying to set my personal domain but it's stuck in a spinner for hours. I tried doing it through both the desktop app Pieces for Developers 3.1.6 on macOS and the macOS menubar for Pieces OS 10.1.8. The personal domain that I'm trying to set is pdw and it appears as a non-editable text field now (see screenshot below) but it doesn't seem to be working.

Screenshot 2024-09-28 at 2 30 54 PM
rosie-at-pieces commented 1 month ago

Hi @rajivsinclair we were experiencing some issues related to this over the weekend but it should all be resolved. I see that you did you in fact get this personal domain, can you please let me know if you see it now? You may have to disconnect, let it sit for a bit, and reconnect before it shows correct again.

Let me know!

rajivsinclair commented 1 month ago

Thanks for following up, @rosie-at-pieces! Yes, I can see the domain is registered for me now.