pieces-app / support

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French keyboard typing } zooms in #439

Open jmbernadet opened 2 weeks ago

jmbernadet commented 2 weeks ago

Software

Pieces OS

Operating System / Platform

Windows

Your Pieces OS Version

10.1.11

Early Access Program

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Hi and thanks for the great Pieces OS. When I try to enter a right curly bracket }, Pieces zooms in and does not enter anything. To enter this character on a French keyboard, you have to press Alt Gr and the key to the left of the Backspace key. Best

rutvik-at-pieces commented 2 weeks ago

@jmbernadet This might be result of different key mappings with your French keyboard and what is being reported to desktop app. Could you please share a recording of what you're experiencing? Will help with understanding whats going on. Thanx!

jmbernadet commented 1 week ago

@rutvik-pieces Before typing } : Pieces before Justr after typing } twice : Pieces after The only way to set the zoom level back to normal is to switch to UK keyboard in the OS : keyboqrd

rutvik-at-pieces commented 1 week ago

Looping in @mack-at-pieces on this.

jmbernadet commented 1 week ago

Looping in @mack-at-pieces on this.

Thank you!

Is it possible to get an update? Something broke this. Pieces.app didn't show this behavior one month ago. Please review international keyboards input handling routines.

mack-at-pieces commented 1 week ago

Hey @jmbernadet I will be looking into this in advance of the next copilot release, which is scheduled for next week. I'll report findings here as I have them.

Does the { key perform a zoom-out for you?

Also, what is the physical key(s) you are tapping on your keyboard?

jmbernadet commented 6 days ago

Hi, @mack-at-pieces . { doesn't zoom out. The physical key next to the backspace key on a French keyboard is :

+ = }

} is using Alt Gr + this key.

EDIT : the top character is a PLUS. It displays as a big dot once I update the comment.

jmbernadet commented 5 days ago

@mack-at-pieces France may not be the most important commercial market for you, but opportunities come from everywhere, don't they? We sure have developers who can write a prompt. For now I don't have any sort of budget for a commercial product. I hope Pieces will stay the other way! And my data is not very valuable You have a great product. If you could fit this in the next release it would encourage me to do more feedback. image

jmbernadet commented 5 days ago

@mack-at-pieces the zoom must trigger on control + this key. the } is typed with Alt Gr + this key. I should have mentionned earlier.

the key to the left of this key is : ° ) ]

alt gr + this key = ] control + this key doesnt zoom out. we use control + keypad - to zoom out.

mack-at-pieces commented 3 days ago

Hey @jmbernadet - I'm looking into this. In order to really help me troubleshoot, would you be willing on hop on a quick video call to chat live? This is a link to my calendar where you can schedule a time that's convenient for you: https://calendar.app.google/bpEJFxYLyWN6dc6D6

It would be much appreciated 🙏🏼