search

pierr3 / TrackAudio

A next generation Audio-For-VATSIM ATC Client for macOS, Linux and Windows
Other
49 stars 11 forks source link

Stuck on beta 1 #191

Open SyarifAuliaR opened 2 weeks ago

SyarifAuliaR commented 2 weeks ago

Hello,

i have an issue with track audio. in detailed, i can't get the latest version running on my PC with a windows 11 OS. i've tried to install beta 2 and the same result happened. as my last effort i tried to install the beta 1 and it's working like a charm without any issues. The issues i had with beta 2 and 3 is that the application won't event run and just crashed without any windows opening. i've tried to do a clean uninstall including deleting the log folder ( Appdata/local/trackaudio) and the one in roaming folder (Appdata/roaming/trackaudio) and try to re-install the beta 2 and 3 but it doesn't help

pierr3 commented 2 weeks ago

Please have a look in the Readme at the section titled "Ports and endpoints access required for TrackAudio"

The silent crash has been fixed in the sense that you will get a pop up explaining what is happening.

What is most likely is happening is that your firewall or other network restriction is preventing TrackAudio to access https://raw.githubusercontent.com

Please have a look and see if you can access that endpoint in your browser

SyarifAuliaR commented 2 weeks ago

thank you for the reply, i have checked all the endpoints and i can access all of the required endpoints also ensuring the needed port is open. i've also double check my firewall settings and antivirus to make sure no connection is blocked for trackaudio but it still give me the same result. the application can't launched properly even if i tried to open it from CMD

pierr3 commented 2 weeks ago

Alright, thanks for checking, it must be something else. Keep using beta 1 for now and the next beta is likely to fix your issue, as the startup code has been tweaked.

On Mon, 28 Oct 2024 at 11:05, SyarifAuliaR @.***> wrote:

thank you for the reply, i have checked all the endpoints and i can access all of the required endpoints also ensuring the needed port is open. i've also double check my firewall settings and antivirus to make sure no connection is blocked for trackaudio but it still give me the same result. the application can't launched properly even if i tried to open it from CMD

— Reply to this email directly, view it on GitHub https://github.com/pierr3/TrackAudio/issues/191#issuecomment-2441129748, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAN7UKZ3444HPEKLI6CTXALZ5YEAHAVCNFSM6AAAAABQW4W56KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINBRGEZDSNZUHA . You are receiving this because you commented.Message ID: @.***>

pierr3 commented 4 days ago

Please try to install the dependency as described in #192

SyarifAuliaR commented 3 days ago

thanks for the update, sadly i've tried it and it didn't solve the problem, the beta 3 and beta 2 still not running at all on my device...