pirl wallet stopped downloading blocks to verify wallet balance

[zueshound]

my pirl nautilus wallet will not update any more blocks past about 3 weeks ago.

Version: 9.2.0 OS & Version: windows10 64bit Node version: geth 0.0.0 not sure where to find this info Number of blocks synchronized: all but 62788 and counting

here is screen shot of pirl wallet account. page shows connecting to peers and the number of blocks needing to be verified which continues to grow . but will not verify blocks and update account balance.

• Check the console, of Mist (CTRL/CMD + ALT + i) and take a screenshot ? not sure what this is

• Log files

  • go to menu -> accounts -> backup -> application data
  • zip and upload node.log and all other node.log.X files

  here are the log files node.log (3).zip

node.log (2).zip

node.log (1).zip

node.log.zip

[phatblinkie]

your logfile "node.lo.zip' shows that the outdated node binary is 1.0.1 running, please name the folder %appdata%\roaming\Pirl-Nautilus-Wallet to pirl-nautilus-wallet.old then download and install https://github.com/pirl/nautilus/releases

[zueshound]

thanks for the timely response .been under the weather for the last few days . sorry but not clear on the answer as I don't have much experience in this area. just to get it straight for myself . I am to rename the "node.log" file "%appdata%\roaming\Pirl-Nautilus-Wallet to pirl-nautilus-wallet.old" then download and install link provided

[RadeonHero]

You should rename the whole folder blah-blah\Pirl-Nautilus-Wallet When the new version of the wallet starts and downloads what it needs, it can take some time for the sync to start, I had to wait about 5 mins.

[zueshound]

ok thanks for the clarity . will try as soon as i can !

thanks again

On Fri, May 4, 2018 at 1:55 PM, RadeonHero notifications@github.com wrote:

You should rename the whole folder blah-blah\Pirl-Nautilus-Wallet When the new version of the wallet starts and downloads what it needs, it can take some time for the sync to start, I had to wait about 5 mins.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/pirl/nautilus/issues/12#issuecomment-386731953, or mute the thread https://github.com/notifications/unsubscribe-auth/Ak2KjU79LbjYVxJfcEfYMEK6MjnxSMkBks5tvMArgaJpZM4TsAgJ .

[zueshound]

so renamed the pirl nautilus wallet folder to pirl-nautilus-wallet.old and still will not update the wallet . downloaded the new version Pirl-Nautilus-Wallet-0.9.2-win.zip and it says it connects to peers but will do nothing more except continue the count up of blocks that are not being updated to wallet should I have downloaded Pirl-Nautilus-Wallet-0.9.2-ia32-win.zip instead ?

[zueshound]

would still like to fix my pirl wallet . any help would be great !

[phatblinkie]

the ia32 is only if your using a 32 bit operating system. it seems like maybe your still not getting the latest node or maybe have a lot of nat happening ( i have seen for instance in hotels over a vpn sometimes unable to find peers) but your saying your finding peers and it is halting the updates, which would only happen with the old node.

lets go nuclear.

1. close wallet (be sure not instances of pirl or nautilus exists in task manager)
2. (make sure your time is correct, you can ntp update to time.windows.com if needed)
3. rename %AppData%\Roaming\Pirl to Pirl.old
4. rename %AppData%\Roaming\Pirl-Nautilus-Wallet to Pirl-Nautilus-Wallet.old this will remove the only two places where the chains data is supposed to be stored. if yours is stored somewhere else due to OS customisation then find where its storing the chain data and remove it, or rename it (keep any keystore folders).

at this point you can run ( make sure your running the 0.9.2 wallet) the wallet, it will show a screen saying "updating node" then it will sync blocks.

the "node" it downloads is downloaded to %AppData%\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\unpacked\pirl-windows-4.0-amd64

this is the executable that is run in the background that the wallet connects to for your chain data locally.

if this still does not work, i recommend coming into our discord and working directly with chrisno the wallet dev. We have a lot of people ready to help anyone who wants it, but primarily are in chat.

Brian aka, phatblinkie

[zueshound]

thanks for the breakdown . but still not working . renamed the folders you indicated (i'm pretty sure anyway) .and redownloaded the new version of pirl wallet ,but having the same issue where it says its connected to node and peers but will not update any blocks . number of peers goes up and down and blocks to be downloaded continues to climb . i let it run for 15 min or so to see if will start updating wallet .but it does not . i'm at a loss

On Tue, May 15, 2018 at 3:57 PM, Brian Bowen notifications@github.com wrote:

the ia32 is only if your using a 32 bit operating system. it seems like maybe your still not getting the latest node or maybe have a lot of nat happening ( i have seen for instance in hotels over a vpn sometimes unable to find peers) but your saying your finding peers and it is halting the updates, which would only happen with the old node.

lets go nuclear.

1. close wallet (be sure not instances of pirl or nautilus exists in task manager)
2. (make sure your time is correct, you can ntp update to time.windows.com if needed)
3. rename %AppData%\Roaming\Pirl to Pirl.old
4. rename %AppData%\Roaming\Pirl-Nautilus-Wallet to Pirl-Nautilus-Wallet.old this will remove the only two places where the chains data is supposed to be stored. if yours is stored somewhere else due to OS customisation then find where its storing the chain data and remove it, or rename it (keep any keystore folders).

at this point you can run ( make sure your running the 0.9.2 wallet) the wallet, it will show a screen saying "updating node" then it will sync blocks.

the "node" it downloads is downloaded to %AppData%\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\ unpacked\pirl-windows-4.0-amd64

this is the executable that is run in the background that the wallet connects to for your chain data locally.

if this still does not work, i recommend coming into our discord and working directly with chrisno the wallet dev. We have a lot of people ready to help anyone who wants it, but primarily are in chat.

Brian aka, phatblinkie

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/pirl/nautilus/issues/12#issuecomment-389339987, or mute the thread https://github.com/notifications/unsubscribe-auth/Ak2KjTlabLotcx4sIOR0PZM-SvKoSDPCks5ty11ygaJpZM4TsAgJ .

[phatblinkie]

hmm, what happens when you run the node without the wallet. bring up cmd with start -> command then type AppData\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\unpacked\pirl-windows-4.0-amd64\pirl-windows-4.0-amd64.exe

this runs the node manually in the foreground, what does it say when you do this? for instance mine says

`Microsoft Windows [Version 10.0.16299.431] (c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\phatb>AppData\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\unpacked\pirl-windows-4.0-amd64\pirl-windows-4.0-amd64.exe INFO [05-15|21:26:48] Maximum peer count ETH=100 LES=0 total=100 INFO [05-15|21:26:48] Starting peer-to-peer node instance=Pirl/v1.8.1.1-stable-d5236d73/windows-amd64/go1.10 INFO [05-15|21:26:48] Allocated cache and file handles database=C:\Users\phatb\AppData\Roaming\Pirl\pirl\chaindata cache=768 handles=1024 INFO [05-15|21:26:50] Initialised chain configuration config="{ChainID: 3125659152 Homestead: 0 DAO: DAOSupport: true EIP150: 0 EIP155: 0 EIP158: 0 Byzantium: Engine: ethash}" INFO [05-15|21:26:50] Disk storage enabled for ethash caches dir=C:\Users\phatb\AppData\Roaming\Pirl\pirl\ethash count=3 INFO [05-15|21:26:50] Disk storage enabled for ethash DAGs dir=C:\Users\phatb\AppData\Pirl count=2 INFO [05-15|21:26:50] Initialising Ethereum protocol versions="[63 62]" network=3125659152 WARN [05-15|21:26:50] Head state missing, repairing chain number=1341260 hash=bfc28a…f10b26 INFO [05-15|21:27:04] Rewound blockchain to past state number=1337709 hash=1ea4ff…5fd7e9 INFO [05-15|21:27:04] Loaded most recent local header number=1359843 hash=fe7102…6b3833 td=13602655888978246604 INFO [05-15|21:27:04] Loaded most recent local full block number=1337709 hash=1ea4ff…5fd7e9 td=13398341550360766290 INFO [05-15|21:27:04] Loaded most recent local fast block number=1359843 hash=fe7102…6b3833 td=13602655888978246604 INFO [05-15|21:27:04] Upgrading chain index type=bloombits percentage=98 INFO [05-15|21:27:04] Loaded local transaction journal transactions=0 dropped=0 INFO [05-15|21:27:05] Regenerated local transaction journal transactions=0 accounts=0 WARN [05-15|21:27:05] Blockchain not empty, fast sync disabled INFO [05-15|21:27:05] Starting P2P networking INFO [05-15|21:27:07] Finished upgrading chain index type=bloombits INFO [05-15|21:27:15] UDP listener up self=enode://8cd4e457ac605305e7ebc5529e6ce1016dc793fe305ac604cf544fb3ded4d6c3261f91a54b89c1940dedbcd0ea29faf183f62d99d54aa3980cb8d4a6de5ad0ff@[::]:30303 INFO [05-15|21:27:15] RLPx listener up self=enode://8cd4e457ac605305e7ebc5529e6ce1016dc793fe305ac604cf544fb3ded4d6c3261f91a54b89c1940dedbcd0ea29faf183f62d99d54aa3980cb8d4a6de5ad0ff@[::]:30303 INFO [05-15|21:27:15] IPC endpoint opened url=\\.\pipe\pirl.ipc INFO [05-15|21:27:45] Block synchronisation started INFO [05-15|21:27:56] Imported new chain segment blocks=7 txs=23 mgas=0.483 elapsed=8.378s mgasps=0.058 number=1337716 hash=afce43…d7876d cache=99.16kB INFO [05-15|21:28:07] Imported new chain segment blocks=22 txs=122 mgas=2.563 elapsed=10.918s mgasps=0.235 number=1337738 hash=e9f533…3dfc6a cache=422.65kB INFO [05-15|21:28:11] Imported new chain segment blocks=4 txs=100 mgas=2.101 elapsed=4.535s mgasps=0.463 number=1337742 hash=67c8d3…20fa34 cache=568.18kB`

[zueshound]

all I get is ( system cannot find path specified ) when running AppData\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\unpacked\pirl-windows-4.0-amd64\pirl-windows-4.0-amd64.exe in the command prompt

[phatblinkie]

hmm, that is where your new binary should have been downloaded to when you renamed, then restarted the wallet. is there anything in that directory? or the parent directory?. you can also find me in discord and i can maybe get you fixed faster then on here. also, you can use the web wallet if needed to do most things until your local wallet issue is resolved. the web wallet is https://wallet.pirl.io

also, the path might be %AppData%\Roaming\Pirl-Nautilus-Wallet\binaries\pirl\unpacked\pirl-windows-4.0-amd64\pirl-windows-4.0-amd64.exe

[zueshound]

if we can use discord to communicate and try to solve this problem with wallet that would be great ! I'm at https://discord.gg/jndHznH we may have to find a time when we both have a little free time . after 9:00 pm any night good for me or just let me know . Thanks Dylan

[GreenHapi]

I found out that I can get my wallet to launch after running pirl core from https://github.com/pirl/pirl/releases . As of today it's 1.8.1.1 version. Wait for Pirl Core to repair headers, exit it. Then launch wallet. Thing is, after exiting wallet I get same error as before. Have to launch Pirl Core again