Megathread - Roblox crashes, shows an error, or refuses to open

[pizzaboxer]

Because of how common this issue is, I think it would be best to have this thread which people can comment on, instead of having to open a new individual issue each time, which eventually get closed.

This is primarily made in hopes that we can gather together more solutions here to add to the informational Wiki page.

By the way, if you haven't read it yet, read it. Now.

As that page says - If your problem is only happening with Bloxstrap, then please open an issue.

Otherwise, feel free to drop in here.

Related: Some sort of fix for the SensApi.dll (#540)

[ghost]

Not completely sure if this is exclusive to Bloxstrap or some sort of incompatibility with my setup, but every now and then when I launch Roblox I get an error message which says "Failed to load library: sensapi.dll" and it gives me an option to create a .tmp file which I have no idea how to decompile, but I can provide it on request (github won't let me share .tmp)

It doesn't show up every time, but I notice when I use something like Medal (clipping software) Roblox refuses to launch at all and repeatedly comes up with the same error, so I have a feeling it might somehow be related to Byfron

so far, I haven't been able to reproduce this with the regular roblox client, but here's a list of things i've seen correlating to this:

• has happened on multiple different windows installs
• 100% chance of happening with something attaching to the client like medal.tv, may be byfron but assuming it's been flagging it, this doesn't make sense considering it doesn't close roblox if medal.tv is opened after launching roblox
• seems to happen more often in the first few minutes the pc is turned on, might be something like file indexing idk

that's basically all though

[pizzaboxer]

Hm, I'll try out Medal. If I find that to be consistent, then I'll add it to the wiki page.

but I can provide it on request

That's for Roblox, I won't be able to do anything with it.

seems to happen more often in the first few minutes the pc is turned on, might be something like file indexing idk

Does clearing cached thumbnails fix this?

[ghost]

The issue seems to have fixed itself - I haven't been able to reproduce it anymore, not even with Medal, and I haven't tried clearing thumbnails yet, so I can't test this. If the issues does come back and start happening consistently, I'll give it a try

[Cosinu-s]

The game does crash after a few minutes, it starts by a short freeze, then closes the game without sending any error or crash report, I use windows 11 on a computer that ran windows 10 before the update but I don't think that's the origin of the crash.. I have installed the 2.5.2 version of bloxstrap also, it haven't fixed the problem yet...

[Cosinu-s]

The game does crash after a few minutes, it starts by a short freeze, then closes the game without sending any error or crash report, I use windows 11 on a computer that ran windows 10 before the update but I don't think that's the origin of the crash.. I have installed the 2.5.2 version of bloxstrap also, it haven't fixed the problem yet...

I discovered that the crashing problem of mine was caused by the game I am playing a lot, 'Plane Crazy' and is not due to the bloxstrap client I am using, my apologies for the incovenience.

Plane Crazy is a game I use to play a lot, and due to it's hardcoding, a roblox update might have made this game unstable, I have been testing bloxstrap on other games and the crashing problem nether occured on theses other games.

[pizzaboxer]

By the way, if you guys haven't seen:

https://devforum.roblox.com/t/crash-reports-from-specific-trusted-players-in-specific-games/2571456 https://devforum.roblox.com/t/specific-game-keeps-crashing-nbever-happened-before/2577584/2

[cellat1]

https://www.wikihow.com/Why-Does-Roblox-Keep-Crashing#:~:text=Try%20clearing%20the%20Roblox%20cache,fails%2C%20uninstall%20and%20reinstall%20Roblox

do everything on this site and close ur pc for like 12 hours then try again

[LolloDev5123]

When I use Bloxstrap or the standard Roblox launcher, it shows the loading screen and then refuses to open. It is probably because of Hyperion detecting some process, however I don't use RTSS/Afterburner or other tuner applications. Is there a way to see which process triggered Hyperion? I also found some suspicious processes (such as OMEN Optimizer) and killed them, however Roblox still refuses to load.

I think the problem was fixed for those who killed their respective triggering processes, but I fear that Hyperion may have banned/flagged my windows user and that I have to create a new one to play again.

[pizzaboxer]

Is there a way to see which process triggered Hyperion? I also found some suspicious processes (such as OMEN Optimizer) and killed them, however Roblox still refuses to load.

For this type of crash, I don't think so, no.

[danekxd]

yeah well the game only gets into the home page then crashes seconds later when relaunching the game frozes and gives not responding state, ms store runs perfectly fine but its bad since it doesn't have voice chat feature, seems like the issue here is byfron

[SkaarChill]

A fix which helped me a few months ago when roblox kept saying it encountered an unrecoverable error and crashed is disabling virtualization from BIOS, apparently Virtualization technology f*cks up with the Roblox client, crashing it immediately, so if you are a person who uses emulators and also plays roblox, sorry for your loss.

[LolMakesStuff]

The problem I have is the one where it just opens for a few seconds and crashes. This only started when i got Bloxstrap and effected the normal roblox client as well.

Like LolloDev said, I think Hyperion hardware banned me from roblox, since the same problem effects the windows store client and mobile client (emulated from bluestacks)

The only option I haven't tried is reseting it, tried reinstalling windows, booting into safe mode, uninstalling updates, etc

Hopefully this can be fixed soon so I don't have to resort to stretching my thin steam library dry.

[simpleDeveloper11]

whenever i try to launch roblox with bloxstrap it doesnt work, but if i delete blox strap works perfectly fine

[jaynardd]

whenever i try to launch roblox with bloxstrap it doesnt work, but if i delete blox strap works perfectly fine

mine too

[jaynardd]

Yeo! Fellas how do i fix this?

[T0x1cL]

When using Voxel lightning, game seems to crash after some time. (I have only played Cursed Tank Simulator recently, and don't know if this is also occurring on other games)

Edit: (it does, but it's a D3D11 FATAL ERROR: Device removed with reason 0x887a0006 so i think it's a roblox error. iirc happens without bloxstrap too)

[WaviestBalloon]

When using Voxel lightning, game seems to crash after some time. (I have only played Cursed Tank Simulator recently, and don't know if this is also occurring on other games)

Please do test on other games before claiming it crashes "after some time", it seems like you're having the same issue as the majority of people are currently experiencing, note that this isn't isolated to Bloxstrap but to even UWP and normal vanilla clients.

See this thread: https://github.com/pizzaboxer/bloxstrap/issues/828

[Kyomi1]

I found a fix for roblox refusing to open or roblox not launching. All i did is i install avast antivirus and then i launch roblox it works

[WaviestBalloon]

I found a fix for roblox refusing to open or roblox not launching. All i did is i install avast antivirus and then i launch roblox it works

This definitely did not fix it, most likely a one off or that you might have had malware present on your machine.

[Drag0nK]

has it been fixed i still cant play

[WaviestBalloon]

has it been fixed i still cant play

We are unsure, it seems to be currently on and off.

[Drag0nK]

any fixes yet?

[Drag0nK]

only UWP works for me

[Drag0nK]

the windows version

[Matthewkyos]

I keep getting this error

No one is reporting an issue with the official roblox client this seems to be a bloxstrap issue https://downdetector.com/status/roblox/

[pizzaboxer]

No one is reporting an issue with the official roblox client this seems to be a bloxstrap issue

You can't say that unless you actually try it without Bloxstrap first. https://github.com/pizzaboxer/bloxstrap/wiki/Switching-between-Roblox-and-Bloxstrap

How long has this been happening?

[Matthewkyos]

No one is reporting an issue with the official roblox client this seems to be a bloxstrap issue

You can't say that unless you actually try it without Bloxstrap first. https://github.com/pizzaboxer/bloxstrap/wiki/Switching-between-Roblox-and-Bloxstrap

How long has this been happening?

Roblox works fine, When i do bloxstrap i get those errors i posted my logs

[pizzaboxer]

I deleted them because you publicly posted your log files. Feel free to send them to me again privately over Discord.

[Matthewkyos]

oh got it just sent a friend request

[Matthewkyos]

It just started happening now with the normal roblox client after fully uninstalling bloxstrap and roblox, then just reinstalling roblox. Roblox servers still aren't down as of now so im confused on why this is happening? I ran sfc /scannow, and the flushdns commands but still nothings wroking.

[pizzaboxer]

Seems like Roblox isn't properly authenticating you for some reason. If you delete the folder at %localappdata%\Roblox\LocalStorage first, then try launching Roblox, you should be able to re-login, and everything should work.

[Matthewkyos]

Seems like Roblox isn't properly authenticating you for some reason. If you delete the folder at %localappdata%\Roblox\LocalStorage first, then try launching Roblox, you should be able to re-login, and everything should work.

i deleted it and relogged in and still got the same Http error 529. Should i just delete all roblox related files and redownload it?

[Matthewkyos]

Nope what the fuck i deleted every single roblox file in my main drive, reinstalled bloxstrap and its till the exact same errors like the website roblox.com works perfectly fine why is the app being stupid?

[Matthewkyos]

I also posted it in RobloxHelp on reddit a lot of people without a modded roblox client are also experiencing this issue https://www.reddit.com/r/RobloxHelp/comments/17womgr/roblox_strange_errors_servers_not_down/

[pizzaboxer]

Http error 529

Oh, I didn't even see this at first. That explains it. Open C:\Windows\System32\drivers\etc\hosts with notepad and show me what's inside of there.

[Matthewkyos]

Http error 529

Oh, I didn't even see this at first. That explains it. Open C:\Windows\System32\drivers\etc\hosts with notepad and show me what's inside of there.

[Matthewkyos]

Looks like nothing relevant or important

[pizzaboxer]

...Is that everything?

[GoingCrazyDude]

fitgirl enjoyer

[Matthewkyos]

...Is that everything?

Yes LMAOOO

[Matthewkyos]

fitgirl enjoyer

Apprently so ig i pirate a lot

[Matthewkyos]

Yo im losing my flipping mind out here

[pizzaboxer]

Yes LMAOOO

Somehow I doubt that. Copy and paste the entire contents of the file here.

Also, open a Command Prompt window, type in the following: ping gamejoin.roblox.com Show the output of it here.

[Matthewkyos]

Yes LMAOOO

Somehow I doubt that. Copy and paste the entire contents of the file here.

Also, open a Command Prompt window, type in the following: ping gamejoin.roblox.com Show the output of it here.

Wanna bet?

Copyright (c) 1993-2009 Microsoft Corp.

#

This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

This file contains the mappings of IP addresses to host names. Each

entry should be kept on an individual line. The IP address should

be placed in the first column followed by the corresponding host name.

The IP address and the host name should be separated by at least one

space.

#

Additionally, comments (such as these) may be inserted on individual

lines or following the machine name denoted by a '#' symbol.

#

For example:

#

102.54.94.97 rhino.acme.com # source server

38.25.63.10 x.acme.com # x client host

localhost name resolution is handled within DNS itself.

127.0.0.1 localhost

::1 localhost

109.94.209.70 fitgirlrepacks.in # Fake FitGirl site 109.94.209.70 www.fitgirlrepacks.in # Fake FitGirl site 109.94.209.70 fitgirlrepacks.co # Fake FitGirl site 109.94.209.70 fitgirl-repacks.cc # Fake FitGirl site 109.94.209.70 fitgirl-repacks.to # Fake FitGirl site 109.94.209.70 fitgirl-repack.com # Fake FitGirl site 109.94.209.70 fitgirl-repacks.website # Fake FitGirl site 109.94.209.70 www.fitgirlrepacks.co # Fake FitGirl site 109.94.209.70 www.fitgirl-repacks.cc # Fake FitGirl site 109.94.209.70 www.fitgirl-repacks.to # Fake FitGirl site 109.94.209.70 www.fitgirl-repack.com # Fake FitGirl site 109.94.209.70 www.fitgirl-repacks.website # Fake FitGirl site 109.94.209.70 ww9.fitgirl-repacks.xyz # Fake FitGirl site 109.94.209.70 *.fitgirl-repacks.xyz # Fake FitGirl site 109.94.209.70 fitgirl-repacks.xyz # Fake FitGirl site 109.94.209.70 fitgirl-repack.net # Fake FitGirl site 109.94.209.70 www.fitgirl-repack.net # Fake FitGirl site 109.94.209.70 fitgirlpack.site # Fake FitGirl site 109.94.209.70 www.fitgirlpack.site # Fake FitGirl site 109.94.209.70 fitgirl-repack.org # Fake FitGirl site 109.94.209.70 www.fitgirl-repack.org # Fake FitGirl site 109.94.209.70 fitgirlrepacks.pro # Fake FitGirl site 109.94.209.70 www.fitgirlrepacks.pro # Fake FitGirl site 109.94.209.70 fitgirlrepack.games # Fake FitGirl site 109.94.209.70 www.fitgirlrepack.games # Fake FitGirl site 109.94.209.70 fitgirl-repacks-site.org # Fake FitGirl site 109.94.209.70 www.fitgirl-repacks-site.org # Fake FitGirl site 109.94.209.70 fitgirls-repacks.com # Fake FitGirl site 109.94.209.70 fitgirlrepack.cc # Fake FitGirl site 109.94.209.70 fitgirlrepacks.org # Fake FitGirl site 109.94.209.70 www.fitgirls-repacks.com # Fake FitGirl site 109.94.209.70 www.fitgirlrepack.cc # Fake FitGirl site 109.94.209.70 www.fitgirlrepacks.org # Fake FitGirl site

[Matthewkyos]

[Matthewkyos]

So it can ping the servers fine, but cant connect to the servers in the client even after deleting every single roblox related file then reinstalling roblox (and separately bloxstrap)

[Matthewkyos]

wait what i opened roblox and re ran it then got this

[Matthewkyos]

Why is it now unreachable when i open roblox?

[Findyourlimit]

Problem solved ig

[Findyourlimit]

nvm