[inappmessaging] From Firebase Crashlytics: Crash occurs in io.karte.android.inappmessaging.internal.view#WebView.kt: 121

Expected Behavior

Does not crash.

Current Behavior

Our application rarely crash.

Possible Solution

N/A

Steps to Reproduce

Sorry, we still can't reproduce this issue. It just occurs on several customers.

SDK Version

core 2.22.0
inappmessaging 2.16.1
notifications 2.10.0
variables 2.4.0
visualtracking N/A
inbox N/A
Karte Gradle Plugin N/A

Android Version

Crashlytics report says it occurs on below devices.

Android 12
Android 13

Build Environment

Android Studio Version 2022.3.1
Gradle Version 8.1.1
Android Gradle Plugin Version 8.1.0

Context Details

We got some crash reports in Firebase Crashlytics, the reports show the issue occurs in io.karte.android.inappmessaging.internal.view#WindowView.kt:121 .

Is that a issue in the KARTE library? or we'd like to know how to avoid the crash.

Fatal Exception: java.lang.IllegalArgumentException: View=xe.e{25c66ff V.E...... ......I. 0,0-0,0 #7f0a0155 app:id/karte_overlay_view} not attached to window manager
       at android.view.WindowManagerGlobal.findViewLocked(WindowManagerGlobal.java:541)
       at android.view.WindowManagerGlobal.removeView(WindowManagerGlobal.java:445)
       at android.view.WindowManagerImpl.removeView(WindowManagerImpl.java:201)
       at io.karte.android.inappmessaging.internal.view.WindowView$show$1.run(WindowView.kt:123)
       at android.os.Handler.handleCallback(Handler.java:942)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:201)
       at android.os.Looper.loop(Looper.java:288)
       at android.app.ActivityThread.main(ActivityThread.java:7918)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:936)

Logs

N/A

Possible Implementation

We don't publish any popup action from KARTE console when the application crashed.
Our application uses KARTE variables to get variable settings.

plaidev / karte-android-sdk

[inappmessaging] From Firebase Crashlytics: Crash occurs in io.karte.android.inappmessaging.internal.view#WebView.kt: 121 #21