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planetfederal / qgis-reports-plugin

A QGIS plugin to collect system information for debug purposes
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Python error while trying to use the support tool menu item #2

Closed SrNetoChan closed 7 years ago

SrNetoChan commented 7 years ago

This happens in a Windows 10 VM, with Boundless Desktop 1.1 RC_6.

some particularities of the VM that may be causing this:

No other changes were made.

An error has occurred while executing Python code: 

UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 10: ordinal not in range(128) 
Traceback (most recent call last):
  File "C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python/plugins\reportingtool\plugin.py", line 111, in run
    report, filePath = createReport()
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo\createreport.py", line 49, in createReport
    report = qgissysinfo.info_as_text()
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo\__init__.py", line 31, in info_as_text
    return _as_text(info())
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo\__init__.py", line 8, in info
    _info = systeminfo.allSystemInfo()
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo\systeminfo.py", line 63, in allSystemInfo
    info.update(pythonInfo())
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo\systeminfo.py", line 95, in pythonInfo
    from pip.operations.freeze import freeze
  File "C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python\qgis\utils.py", line 607, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\__init__.py", line 26, in 
    from pip.utils import get_installed_distributions, get_prog
  File "C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python\qgis\utils.py", line 607, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\utils\__init__.py", line 27, in 
    from pip._vendor import pkg_resources
  File "C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python\qgis\utils.py", line 607, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 3018, in 
    @_call_aside
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 3004, in _call_aside
    f(*args, **kwargs)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 3031, in _initialize_master_working_set
    working_set = WorkingSet._build_master()
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 651, in _build_master
    ws = cls()
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 644, in __init__
    self.add_entry(entry)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 700, in add_entry
    for dist in find_distributions(entry, True):
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 2010, in find_on_path
    path_item_entries = _by_version_descending(os.listdir(path_item))
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 1994, in _by_version_descending
    return sorted(names, key=_by_version, reverse=True)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\pkg_resources\__init__.py", line 1992, in _by_version
    return [packaging.version.parse(part) for part in parts]
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\packaging\version.py", line 31, in parse
    return Version(version)
  File "C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\pip\_vendor\packaging\version.py", line 202, in __init__
    raise InvalidVersion("Invalid version: '{0}'".format(version))
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 10: ordinal not in range(128)

Python version: 2.7.5 (default, May 15 2013, 22:44:16) [MSC v.1500 64 bit (AMD64)] 
QGIS version: 2.18.10 Las Palmas, 650ca524eb 

Python Path:
C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python/plugins\processing
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\future-0.16.0-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\requests-2.18.1-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\certifi-2017.4.17-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\urllib3-1.21.1-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\idna-2.5-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\chardet-3.0.4-py2.7.egg
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs\PyPubSub-3.3.0-py2.7.egg
C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python
C:/Users/boundless/.qgis2/python
C:/Users/boundless/.qgis2/python/plugins
C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./python/plugins
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\bin\python27.zip
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\DLLs
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\plat-win
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\lib-tk
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\bin
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\jinja2-2.7.2-py2.7.egg
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\markupsafe-0.23-py2.7-win-amd64.egg
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\win32
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\win32\lib
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\Pythonwin
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\Shapely-1.2.18-py2.7-win-amd64.egg
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\wx-2.8-msw-unicode
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\xlrd-0.9.2-py2.7.egg
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\xlwt-0.7.5-py2.7.egg
C:/Users/boundless/.qgis2//python
C:\Users\boundless\.qgis2\python\plugins\webappbuilder\ext-libs
C:/Users/boundless/.qgis2/python/plugins\webappbuilder
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\boundlessconnect\ext-libs
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\boundlessconnect\ext-libs\future-0.16.0-py2.7.egg
C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs
C:/Users/boundless/.qgis2/python/plugins/webappbuilder/tests/data

Using the console It worked, an dI got this report:

-Python information
    -Python version
        -2.7.5 ('default', 'May 15 2013 22:44:16')
    -Python implementation
        -CPython
    -Exec prefix
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27
    -Python binary path
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\bin\python.exe
    -Prefix
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27
    -pip freeze
        -alabaster==0.7.10
        -Babel==2.4.0
        -backports-abc==0.5
        -backports.shutil-get-terminal-size==1.0.0
        -backports.ssl-match-hostname==3.5.0.1
        -bleach==2.0.0
        -certifi==2017.4.17
        -colorama==0.3.9
        -configparser==3.5.0
        -cycler==0.10.0
        -decorator==4.0.11
        -docutils==0.13.1
        -entrypoints==0.2.3
        -enum34==1.1.6
        -funcsigs==0.4
        -functools32==3.2.3.post2
        -future==0.15.2
        -GDAL==2.2.0
        -html5lib==0.999999999
        -httplib2==0.9.2
        -imagesize==0.7.1
        -ipykernel==4.6.1
        -ipython==5.4.1
        -ipython-genutils==0.2.0
        -ipywidgets==6.0.0
        -jinja2==2.7.2
        -jsonschema==2.6.0
        -jupyter==1.0.0
        -jupyter-client==5.0.1
        -jupyter-console==5.1.0
        -jupyter-core==4.3.0
        -markupsafe==0.23
        -matplotlib==2.0.0
        -mistune==0.7.4
        -mock==1.3.0
        -nbconvert==5.2.1
        -nbformat==4.3.0
        -nose==1.3.7
        -nose2==0.6.4
        -notebook==5.0.0
        -numpy==1.12.1+mkl
        -olefile==0.44
        -OWSLib==0.14.0
        -pandocfilters==1.4.1
        -pathlib2==2.3.0
        -Paver==1.2.4
        -pbr==1.8.1
        -pickleshare==0.7.4
        -Pillow==4.1.0
        -pip==9.0.1
        -prompt-toolkit==1.0.14
        -psutil==5.2.2
        -psycopg2==2.5.1
        -py-cpuinfo==3.3.0
        -Pygments==2.2.0
        -PyOpenGL==3.0.1
        -pyparsing==2.2.0
        -pyproj==1.9.5.1
        -python-dateutil==2.6.0
        -pytz==2017.2
        -pywin32==218
        -PyYAML==3.12
        -pyzmq==16.0.2
        -qgissysteminfo==0.1.0
        -qtconsole==4.3.0
        -requests==2.13.0
        -scandir==1.5
        -scipy==0.19.0
        -setuptools==36.0.1
        -shapely==1.2.18
        -simplegeneric==0.8.1
        -simplejson==3.3.0
        -singledispatch==3.4.0.3
        -six==1.10.0
        -snowballstemmer==1.2.1
        -Sphinx==1.6.2
        -sphinxcontrib-restbuilder==0.1
        -sphinxcontrib-websupport==1.0.1
        -testpath==0.3.1
        -tornado==4.5.1
        -traitlets==4.3.2
        -typing==3.6.1
        -wcwidth==0.1.7
        -webencodings==0.5.1
        -widgetsnbextension==2.0.0
        -win-unicode-console==0.5
        -xlrd==0.9.2
        -xlwt==0.7.5
    -Module search paths
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python
        -C:\Users\boundless\"C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs\qgissysinfo"
        -C:\Users\boundless
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\bin\python27.zip
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\DLLs
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\plat-win
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\lib-tk
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\bin
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\jinja2-2.7.2-py2.7.egg
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\markupsafe-0.23-py2.7-win-amd64.egg
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\win32
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\win32\lib
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\Pythonwin
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\Shapely-1.2.18-py2.7-win-amd64.egg
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\wx-2.8-msw-unicode
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\xlrd-0.9.2-py2.7.egg
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\Python27\lib\site-packages\xlwt-0.7.5-py2.7.egg
        -C:\PROGRA~1\BOUNDL~1\Desktop\1.1\osgeo4w\apps\qgis\python\plugins\reportingtool\ext-libs
-QGIS providers
    -Available QGIS data provider plugins
        -DB2 Spatial Extender provider
        -WFS data provider
        -ArcGIS Feature Server data provider
        -ArcGIS Map Server data provider
        -Delimited text data provider
        -GDAL provider
        -GPS eXchange format provider
        -Memory provider
        -MSSQL spatial data provider
        -OGR data provider (compiled against GDAL/OGR library version 2.2.0, running against GDAL/OGR library version 2.2.0)
        -Oracle data provider
        -OWS meta provider
        -PostgreSQL/PostGIS data provider
        -SpatiaLite data provider
        -Virtual layer data provider
        -OGC Web Coverage Service version 1.0/1.1 data provider
        -OGC Web Map Service version 1.3 data provider
        -
-QGIS authentication methods
    -Available QGIS authentication plugins
        -PKI-Paths: PKI paths authentication
        -PKI-PKCS#12: PKI PKCS#12 authentication
        -Basic: Basic authentication
        -Identity-Cert: PKI stored identity certificate
        -OAuth2: OAuth2 authentication
-Qt/PyQt information
    -Qt version
        -4.8.5
    -Qt image plugins
        -bmp
        -gif
        -ico
        -jpeg
        -jpg
        -mng
        -pbm
        -pgm
        -png
        -ppm
        -svg
        -svgz
        -tga
        -tif
        -tiff
        -xbm
        -xpm
    -Qt library paths
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/qtplugins
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qt4/plugins
    -Qt database plugins
        -QPSQL7
        -QPSQL
        -QODBC3
        -QODBC
        -QOCISPATIAL8
        -QOCISPATIAL
        -QSPATIALITE
        -QSQLITE
        -QMYSQL3
        -QMYSQL
        -QOCI8
        -QOCI
    -PyQt version
        -4.10.2
    -SIP version
        -4.14.7
-QGIS plugins
    -Active C++ plugins
        -keychainbridgeplugin
    -Available Python plugins
        -boundlessconnect (1.0.0) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\boundlessconnect
        -db_manager (0.1.20) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\db_manager
        -GdalTools (1.2.29) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\GdalTools
        -MetaSearch (0.3.5) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\MetaSearch
        -processing (2.12.99) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\processing
        -reportingtool (1.0) in C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.\python\plugins\reportingtool
        -qgistester (0.1-201701020817-de65150) in C:/Users/boundless/.qgis2\python\plugins\qgistester
        -webappbuilder (0.99-201706281110-ee97605) in C:/Users/boundless/.qgis2\python\plugins\webappbuilder
    -Active Python plugins
        -GdalTools
        -MetaSearch
        -boundlessconnect
        -db_manager
        -processing
        -qgistester
        -reportingtool
        -webappbuilder
-QGIS settings
    -Plugin repositories
        -Boundless DEV: https://qgis-dev.boundlessgeo.com/plugins/plugins.xml (enabled, no auth)
        -Boundless Plugin Repository: https://qgis.boundlessgeo.com/plugins.xml (enabled, need auth)
        -QGIS Official Plugin Repository: https://plugins.qgis.org/plugins/plugins.xml (enabled, no auth)
-QGIS information
    -QGIS prefix path
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis
    -QGIS library path
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/lib/
    -QGIS pkg data path
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.
    -QGIS lib exec path
        -C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./
    -QGIS version
        -2.18.10 (650ca524eb)
    -QGIS application state
        -QGIS_PREFIX_PATH env var: C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis
        -Prefix: C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis
        -Plugin Path: C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/plugins
        -Package Data Path: C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/.
        -Active Theme Name: 
        -Active Theme Path: C:/Users/boundless/.qgis2///themes\\icons/
        -Default Theme Path:    :/images/themes/default/
        -SVG Search Paths:  C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./svg/
        - C:/Users/boundless/.qgis2//svg/
        -User DB Path:  C:/PROGRA~1/BOUNDL~1/Desktop/1.1/osgeo4w/apps/qgis/./resources/qgis.db
        -Auth DB Path:  C:/Users/boundless/.qgis2//qgis-auth.db
        -
-System information
    -CPU cores
        -2 (total), 2 (physical)
    -Operating system
        -Windows-8-6.2.9200
    -Installed RAM
        -2.4 G
    -Hostname
        -DESKTOP-1D327CJ
    -User name
        -boundless
    -Home directory
        -C:\Users\boundless
    -Processor
        -Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
gioman commented 7 years ago

I wasn't able to replicate after the same changes.

alexbruy commented 7 years ago

I also can't reproduce.

gioman commented 7 years ago

@SrNetoChan please reopen if you find a consistent way to get this error.