Open ThiashaV opened 1 year ago
@vermeulendivan @ThiashaV is this one still an issue? There was a brief outage before the holidays that could have caused this.
@ThiashaV Did you have a look at this one again? John said it might have been a temporary issue unrelated to the plugin.
Still unable to login to the plugin using personal planet account credentials
Whenever we login with our withplanet.co credentials which is a 'basic user' account according to the planet site, log in fails.
"Login failed!
500: {"errors":null,"message":"An unexpected error occurred: TRACE-ID 8f814d24-f18b-4866-b97d-02006f918619","status":500,"success":false}"
windows:![qgis-ltr-bin_AjfBNjkU11](https://user-images.githubusercontent.com/98025261/207005424-f6aecfa6-9b55-4b52-a39e-86396ff9dc0b.gif)
Linux:![PID5_UnableToLogin](https://user-images.githubusercontent.com/98025261/207003190-168a3756-6be6-4c08-94e8-4116eaad1543.gif)
@vermeulendivan @Samweli