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playgameservices / play-games-plugin-for-unity

Google Play Games plugin for Unity
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GooglePlayService cannot detect online save. BUT RANDOM #3102

Closed eanjo7 closed 2 years ago

eanjo7 commented 2 years ago

I tested it last night. I uninstalled the game when trying to install it, It doesn't detect the save progress. And some of my concerned players said they lost their account save game. and they are very angry.

But today this morning I tried to test it again uninstalling and re installing, and it's WORKING now. what the heck. It's randomly not working, before I release my game on the playstore I test carefully and in many scenarios. This is a BUG on googleplay services it randomly does not load the save game after you uninstall then reinstall the app.

ozdemir08 commented 2 years ago

It may take some time for game progresses to be synced from a device to the server and from the server to a device. As the uninstall/reinstall cases are not that common, it is expected to see some delays when you uninstall and reinstall.

If you think the problem persists and you have many concerned players, let us know your game's package name and provide us a bug report. We will look into this.