2023-02-14 18:35:24.738 30437 1370 Info Unity [Play Games Plugin 0.11.01] 02-14-23 18:35:24 +09:00 DEBUG: InternalOpen has failed: java.lang.IllegalStateException: Cannot use snapshots without enabling the 'Saved Game' feature in the Play console

[kimminsu-123]

I have some problem with load and save game

i try load/save game after sign in, give me error

"2023-02-14 18:35:24.738 30437 1370 Info Unity [Play Games Plugin 0.11.01] 02-14-23 18:35:24 +09:00 DEBUG: InternalOpen has failed: java.lang.IllegalStateException: Cannot use snapshots without enabling the 'Saved Game' feature in the Play console"

so, I tried enable save game in google console and wait 20~24 hours but it not works

that's first problem.

and second problem is can't open leader board....

when I opening leader board then give me log "2023-02-14 18:35:46.397 30437 1370 Warn Unity *** [Play Games Plugin 0.11.01] 02-14-23 18:35:46 +09:00 ERROR: ShowLeaderboardUI failed with exception"

so I don't konw what is problem....

can I help me??? pls....

[skylorbeck]

Same bug. Did you fix it?

[phuocmenhudn]

Vào 02:07, T.6, 15 Th9, 2023 Skylor Beck @.***> đã viết:

Same bug. Did you fix it?

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[biggreenpillow]

I have the same issue, on Play Games Console I have both Saved Games and Drive API enabled and published, this was done more then 48h ago and on logcat I'm still getting this same error, on the first call trying to open a savedGame I get InternalOpen has failed: java.lang.IllegalStateException: Cannot use snapshots without enabling the 'Saved Game' feature in the Play console and on subsequent tries I get InternalOpen has failed: com.google.android.gms.common.api.ApiException: 4: SIGN_IN_REQUIRED

Login to Play Games, achievements and leaderboards are working without issues and if I don't call any methods from SavedGames I can open both achievements and leaderboards native UI without issues, after I try to do anything with SavedGames it also breaks any calls to achievements and leaderboards UI as well. Trying to open Saved Games UI also doesn't work.

[GolfNorth]

Same. Further more, on my google profile everything works fine, but other guy has this issue. But if he changes profile on his device, than other his profile will work fine.

Logs

Saved Games Enabled two days ago

[biggreenpillow]

Just as an update on our issue, without any changes on our side and after a really long time, probably around a month or two, the issue solved itself here, I believe the issue was probably something internal to google that was preventing it to enable the feature even if everything else was set correctly then one day trying to demonstrate the issue to another dev here and compare to see if something was working differently in another project ours just started to behave correctly again.