Error code: 1014. Error message: Parser error: Request is invalid. Error in line 5: Element 'id': '' is not a valid value of the atomic type 'id_type'.
It appears to be failing to submit an actual ID value... unfortunately the error is so vague I can't tell what what it's referring to. My best guess is that the ID which is missing is that of either the existing Reseller Service Plan or the one we're upgrading to (the latter probably being most likely). What's odd about this is that these Reseller plans are configured in WHMCS successfully.
jas8522
commented
7 years ago
ChangePackage command from WHMCS triggers this:
Error code: 1014. Error message: Parser error: Request is invalid. Error in line 5: Element 'id': '' is not a valid value of the atomic type 'id_type'.It appears to be failing to submit an actual ID value... unfortunately the error is so vague I can't tell what what it's referring to. My best guess is that the ID which is missing is that of either the existing Reseller Service Plan or the one we're upgrading to (the latter probably being most likely). What's odd about this is that these Reseller plans are configured in WHMCS successfully.