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Public issue tracker & project manager for Plexi Development.
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Captcha has backwards L. I cannot solve it and I'm a human. #30

Open holdengreen opened 3 years ago

holdengreen commented 3 years ago

The captcha in question.

This was my answer: LgKqR

That was the wrong answer and I only have two more tries.

lorencerri commented 3 years ago

That’s a “J”, not an “L”

On Tue, Mar 23, 2021 at 1:25 PM Holden Green @.***> wrote:

The captcha in question https://cdn.discordapp.com/attachments/794119785058664448/823992494164934766/captcha.png .

This was my answer: LgKqR

That was the wrong answer and I only have two more tries.

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holdengreen commented 3 years ago

Yeah someone just told me. I'm a dumbo. Thanks.

holdengreen commented 3 years ago

Acutally, I want to recommend that you implement an option to request a different captcha. You should do that if you're only going to give people three tries.

jswainst commented 3 years ago

I just had the same issue with the backwards L. I figured out it could be a capital J on the 3rd try, so I got lucky but I'm sure many others have not and would be quite frustrated.

I would recommend removing confusing letters or choose a font that clearly distinguishes the difference. What would happen if someone confused a lower case l and uppercase I?

Zorotic commented 3 years ago

I just had the same issue with the backwards L. I figured out it could be a capital J on the 3rd try, so I got lucky but I'm sure many others have not and would be quite frustrated.

I would recommend removing confusing letters or choose a font that clearly distinguishes the difference. What would happen if someone confused a lower case l and uppercase I?

We already have removed some confusing letters. however we wont be making the font easier to read due to security

jswainst commented 3 years ago

I just had the same issue with the backwards L. I figured out it could be a capital J on the 3rd try, so I got lucky but I'm sure many others have not and would be quite frustrated. I would recommend removing confusing letters or choose a font that clearly distinguishes the difference. What would happen if someone confused a lower case l and uppercase I?

We already have removed some confusing letters. however we wont be making the font easier to read due to security

Okay well consider removing the capital J then since it really does look like a backwards L and is very confusing. The problem lies in that it doesn't have the J shape. The bottom is a 90 deg angle and a straight line. This makes it quite confusing. Perhaps if the J had a little upward line on the left side of the bottom line it would be more recognizable to people.

I understand the need for security and to make it difficult for bots to answer the captcha challenge. When it's confusing to where a reasonable person can't solve it then you have a problem

Zorotic commented 3 years ago

I just had the same issue with the backwards L. I figured out it could be a capital J on the 3rd try, so I got lucky but I'm sure many others have not and would be quite frustrated. I would recommend removing confusing letters or choose a font that clearly distinguishes the difference. What would happen if someone confused a lower case l and uppercase I?

We already have removed some confusing letters. however we wont be making the font easier to read due to security

Okay well consider removing the capital J then since it really does look like a backwards L and is very confusing. The problem lies in that it doesn't have the J shape. The bottom is a 90 deg angle and a straight line. This makes it quite confusing. Perhaps if the J had a little upward line on the left side of the bottom line it would be more recognizable to people.

I understand the need for security and to make it difficult for bots to answer the captcha challenge. When it's confusing to where a reasonable person can't solve it then you have a problem

We are taking steps to make sure that issues like this don't happen as often, cause well with randomly generated images its kinda hard to determine if a letter is readable or not.

And to note on your last comment, this is not something that we hear about every day. as its not a huge deal (I'm not trying to downplay that this isn't an issue), but the person can just fail the captcha on-purpose to get a new one, nothing is done to users who fail the captcha other than them getting a new one.

Kind regards, zorotic@captchabot.xyz Project Lead & System Administrator

InsiderPhD commented 3 years ago

Hello,

I had a similar issue with the J, I think giving it a slightly rounded bottom would help enormously, while I realise that this is not too much of an issue as generating a new one is not hard, it can lead to someone 'giving up', this is especially true as there's no audio option for the captchas.

Zorotic commented 3 years ago

Hello,

I had a similar issue with the J, I think giving it a slightly rounded bottom would help enormously, while I realise that this is not too much of an issue as generating a new one is not hard, it can lead to someone 'giving up', this is especially true as there's no audio option for the captchas.

We will look at adding something like this in the future rewrite.