plexinc / plex-media-player

Next generation Plex Desktop/Embedded Client
GNU General Public License v2.0
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Some files are not played smoothly #1005

Closed ingria closed 3 years ago

ingria commented 3 years ago

Test environment

PMS Version: 1.21.1.3830 PMP Version: 4.49.2-0c23706 Platform (Windows/macOS/Embedded RPi/Embedded Intel): Ubuntu Server 20.04

Steps to reproduce

Player sometimes skips random amount of time (please see the attached video - pay attention to the timer value).

Video: https://drive.google.com/file/d/1E4YhgoYNOa6ntjz12W0IdnJ0czMGn1Df/view Log: plex-efd47a15-f737-4441-b000-c8ced5337943.log Media info:

<Media id="12752" duration="7814080" bitrate="32852" width="1920" height="1080" aspectRatio="1.78" audioChannels="8" audioCodec="dca-ma" videoCodec="h264" videoResolution="1080" container="mkv" videoFrameRate="24p" audioProfile="ma" videoProfile="high">
<Part accessible="1" exists="1" id="13713" key="/library/parts/13713/1609226417/file.mkv" duration="7814080" file="/mnt/sdb/plex/movies/Knives.Out.2019.1080p.mkv" size="32160005649" audioProfile="ma" container="mkv" deepAnalysisVersion="4" indexes="sd" requiredBandwidths="46022,45225,43592,42142,41881,41631,40126,38107" videoProfile="high">
<Stream id="33473" streamType="1" default="1" codec="h264" index="0" bitrate="23330" language="English" languageCode="eng" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="1088" codedWidth="1920" frameRate="23.976" hasScalingMatrix="0" height="1080" level="41" profile="high" refFrames="4" requiredBandwidths="35729,34957,33594,32239,31988,31737,30232,28906" scanType="progressive" width="1920" displayTitle="1080p (H.264)" extendedDisplayTitle="1080p (H.264)"> </Stream>
<Stream id="33483" streamType="3" codec="srt" index="10" bitrate="0" language="English" languageCode="eng" requiredBandwidths="1,1,1,1,1,1,1,1" title="SDH" displayTitle="English (SRT)" extendedDisplayTitle="SDH (English SRT)"> </Stream>
mseeley commented 3 years ago

Please report issues with the hosted application or server in our forums.