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plexinc / plex-media-player

Next generation Plex Desktop/Embedded Client
GNU General Public License v2.0
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Sorting order and accented letters #936

Closed cortig closed 4 years ago

cortig commented 4 years ago

The Plex player (at least on mac OS X) has an issue with the sorting order. Accented first letters (À É, Ô…) are at the end of the alphabet. Instead the accent should simply be ignored and the files should be sorted as if the letters were not accented.

Test environment

PMS Version: PMP Version: 2.48.0.1038-11b21f57 Platform macOS: 10.15.2

Steps to reproduce

  1. add movies that have an accented letter at the beginning of the file name

Current behavior

  1. the movies are sorted last (e.g.”À fond”)

Expected behavior

  1. the accent should be ignored and the movie should be sorted as if the name didn’t have an accent on the first letter. ((e.g. "À fond" should be sorted as "A fond")
OttoKerner commented 4 years ago

Are you saying that this is different in other Plex clients? Because only then this is a client issue.

If however this sorting behaviour is the same in all types of clients, then it is a Plex server issue.

cortig commented 4 years ago

OttoKerner you are absolutely right… I (stupidly) didn’t think about that possibility and the issue is also there on my web browser. Obviously a Plex server issue that I’ll need to repost in the appropriate section.