search

plexinc / plex-media-player

Next generation Plex Desktop/Embedded Client
GNU General Public License v2.0
1.17k stars 170 forks source link

PMP "Playback error" on everything #946

Closed scrollop closed 4 years ago

scrollop commented 4 years ago

I upgraded PMP to the latest V3 (from 5d ago), which has a filename including 3.0.0.32 (though weirdly the version stated in the program is 4.24.1).

Now, on attempting to play any video:

Playback error; An error occurred trying to play "____".

Test environment

PMS Version: 1.18.7.2457 PMP Version:.24.1 Platform (Windows/macOS/Embedded RPi/Embedded Intel):

Steps to reproduce

  1. Try and play anything

Current behavior

  1. Playback error; An error occurred trying to play "____".

Expected behavior

  1. To play the file as it was prior to the update.
mseeley commented 4 years ago 
Each filed issue must please:

  - include a sample media file or media file information when applicable.
    - Generating samples: https://support.plex.tv/articles/201035968-generating-sample-files-from-media/.
    - Retrieving XML media information: https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/. Please attach within zip.
  - be accompanied by _clean_ logs.
    - PMP logs can be found here: https://support.plex.tv/articles/207338748-plex-media-player-logs/
    - Clean log instructions: Clear your logs; reproduce the issue; attach logs in a .zip file.
mseeley commented 4 years ago

Please include requested information when opening an issue.