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plotly / orca

Command line application for generating static images of interactive plotly charts
MIT License
295 stars 39 forks source link

Orca for R / Windows 10: Provided path to plotly.js bundle does not exist #302

Closed guenterhack closed 4 years ago

guenterhack commented 4 years ago

Hi I've tried for two days to get Orca running with R and Rstudio Desktop (latest versions) on Windows 10 and I've followed the installation instructions, inserted the Path variable etc.. I have also installed plot.ly via npm and the corresponding libraries (orca and plotly) via R. Plotly works great and orca is reachable via Windows command line. But if I try to export my graph via orca from Rstudio, I get an error message from Orca: A JavaScript error occurred in the main process. Uncaught exception: Error: Provided path to plotly.js bundle does not exist and does not correspond to a release version.

Where do I tell the Orca binary where to look for the correct version of Plotly? Any help would be greatly appreciated. orca-bug

antoinerg commented 4 years ago

Hello @guenterhack,

I haven't used Plotly for R but @rpkyle or @nicolaskruchten may be able to answer your question. Thank you for using Plotly!

guenterhack commented 4 years ago

I've tried to run the script from the Windows command line. Everything works fine, but neither orca (npm) nor orca as an exe works. Either R doesn't find orca (npm) or the orca binary (correctly installed, correct PATH variable) throws the error above. How do I tell the binary where to find the correct version of plotly?

antoinerg commented 4 years ago

I've tried to run the script from the Windows command line. Everything works fine

@guenterhack sorry for the late reply. I think you should open an issue over at https://github.com/ropensci/plotly/ (ie. the plotly graphing library for R) considering that your Orca instance does seem to work. I wonder if there is something wrong with how it wraps Orca as someone else has been having issues recently with it (see #306).