Open v2ip opened 5 years ago
Hi
For now Formcreator is a plugin, then it cannot do much to change the appearance and behavior of tickets.
There are plans to move the plugin in the core of GLPI 10. When this is done then this idea might be more accessible.
It would be nice if in GLPI->Assistance->Ticket->New Ticket->Type->Request->Category->Example Category-> would be able to bring up a selected form for that category instead of the ticket template.