Add new columns to the simplified interface

pluginsGLPI / formcreator

GLPI Plugin Formcreator (DOWNLOAD : https://github.com/pluginsGLPI/formcreator/releases)

http://www.teclib-edition.com

GNU General Public License v3.0

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Add new columns to the simplified interface #2269

Closed phamorais closed 2 years ago

phamorais commented 3 years ago

Is your feature request related to a problem? Please describe. It is very common for users to request new information in the ticket grid. Example: list for the user the SLA date for service, but unfortunately today the user cannot add or add new columns.

Describe the solution you'd like Possibility of the user with a simplified interface to be able to select which columns he would like to see in the ticket grid.

Another good possibility is to include a new option to include columns in the configuration screen Administration > Entities > Forms

btry commented 3 years ago

It is already possible with a secret trick to setup the display preferences for self service users.

However I had recently a bug report which shows that adding some columns will break the plugin. Then let me fix this big first, then I may consider to allow customization.

phamorais commented 3 years ago

@btry

I Understand. Thank you so much for your support, this is a really nice improvement.

btry commented 2 years ago

In version 2.13.0 of Formcreator, the list of assistance requests is available from the administration part of the plugin. The admin can now setup global display preferences, which applies to service catalog users, as long they don't have an administrative profile allowing them to set custom display preferences.

arthurrschaefer commented 10 months ago

Hi. Would you mind sharing the path to get to the Global View of columns? I can find the configuration just for the list of forms, but I couldn't find it for the assistance request list.

phamorais commented 10 months ago

Hi!

This request is very useful and has not yet been answered. We will wait for Teclib, if they find it useful.

btry commented 10 months ago

To maange global display preferences for assistance requests you must use a user with the ability to administrate forms.

In the top toolbar you have a icon representing a paperplane. Itl gives access to assistance requests. From that page you can edit the display preferences like any usual asset. Changing global display preferences will impact the columns for the service catalog.