Open thallestorchi opened 1 year ago
Describe the solution you'd like SLA ticket from formCreator rule by calendar entity of the ticket. currently when a ticket is created without a sla but with a solution time, the latter does not follow the entity's work calendar.
Describe the solution you'd like SLA ticket from formCreator rule by calendar entity of the ticket. currently when a ticket is created without a sla but with a solution time, the latter does not follow the entity's work calendar.