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pluginsGLPI / ocsinventoryng

Plugin ocsinventoryng for GLPI
GNU General Public License v2.0
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Problem with link new OSCNG computers to existing GLPI #295

Open viccar20 opened 3 years ago

viccar20 commented 3 years ago

Hello, I have a problem with OCS and GLPI. Both programs work fine in general, and I can import new computers into GLPI from OCS correctly. But for some unknown reason, when instead of importing a new computer, I try to link it to an existing one in GLPI, the following message appears:

No new computer to be imported.

In short, through the option "Import new computers" of GLPI plugin, OCS computers appear to be imported, and in fact importing them works. However, using the option "Link new OCSNG computers to existing GLPI computers" no results appear from computers to link.

I have reviewed the import rules in general, and have not found anything that can explain this behavior, and the OCS-InventoryNG plugin is in the latest version.

Please, if someone could help me, I really appreciate it.

Thank you,

neomathews commented 3 years ago

Hi,

I have the same problem. Both GLPI and OCS servers are working great but it shows the message "No new computer to be imported" when try the option "Link new OCSNG computers to existing GLPI computers".

I don't see anything weird in logs.

"Import new computers" and "Synchronize computers already imported" work fine and i have already done the "Clean OCSNG deleted computers " option and deleted the trashbin.

GLPI 9.5.5 (docker) Ocsinventory 2.9 (docker) ocsinventoryng plugin 1.7.3

Thanks.

neomathews commented 3 years ago

Hi,

I have the same problem. Both GLPI and OCS servers are working great but it shows the message "No new computer to be imported" when try the option "Link new OCSNG computers to existing GLPI computers".

I don't see anything weird in logs.

"Import new computers" and "Synchronize computers already imported" work fine and i have already done the "Clean OCSNG deleted computers " option and deleted the trashbin.

GLPI 9.5.5 (docker) Ocsinventory 2.9 (docker) ocsinventoryng plugin 1.7.3

Thanks.

Ok, in my case, the rule for "Rules for import and link computers" had disappeared after the update. I created it again and now is ok. Thanks.

glorenzutti commented 2 years ago

Im with the same issue here. Did anyone found a solution for this ?

I do have the rules. This is a clean install of the plugin, for the first time.