[BUG]: ANNA ADAM still heats up while regulation is off

[malosaa]

Describe the bug.

Hi @bouwew

I found an issue with Anna/Adam. Well now using the heater again the regulation mode doesn't turn off @ adam. Even when the regulation mode is turned off (show in home assistant) and Anna see the temperature is below the setpoint it still powers on my gas heater Before when the regulation mode @ adam is turned off it doesn't heat up.

I did try this:

• set Anna from heat to off
• set Adam regulation mode to off

What does work for now as a work around:

• Set the setpoint to 10c

What could be the problem, not sure if its on my end: ADAM Interface

ANNA Interface

HASS:

DIAGNOSTIC

ADAM PAGE Interface while setting setpoint higher and regulation mode off

Regards

What version of Plugwise Beta are you using?

0.45.0

What was the last working version of Plugwise Beta (or Core if not using beta before)?

No response

What version of Home Assistant Core are you using?

2023.11.3

What type of installation are you running?

Home Assistant OS

How did you install plugwise-beta?

HACS

What kind of Plugwise device is having issues?

Smile: Adam (including Lisa, Tom, Floor)

What firmware version is your Plugwise product at?

3.7.8

Logging

No response

Diagnostics information

No response

Additional information

No response

[bouwew]

Hi Hector, please remind me, how does your heating-system look like? Is the Anna connected to the Adam? Or is the Anna connected to a separate heating-system?

[malosaa]

Hi,

The Anna is connected to the Adam. And Adam is connected to my heating-system

[bouwew]

Ok clear thanks.

Do you have a separate Plugwise integrations for the Anna and for the Adam? If that is true, I would strongly suggest that you remove the Anna integration. You should not perform any control via the Anna-integration when there is an Adam-integration too. I mean, the Adam is the heating-system controller and the Anna should be considered as a wired Lisa.

The same is true for the Plugwise App: don't perform any changes in the Plugwise App for Anna unless it has effect for the Anna only like the temperature offset.

When you follow these rules, do you still see the problem?

[bouwew]

I'll test this with my system when I'm home tonight.

[malosaa]

Like i see now i only have Adam,

the devices:

I'm not using the Plugwise app on my phone at all.

That's ok, let me know, just weird it somehow doesn't work as i did not alter anything.

[bouwew]

This is what I like to see :) The Adam is the gateway, connected to it are the Anna thermostat and the OpenTherm heating-system.

I will test tonight at home, I will look at the settings of my Anna too.

[malosaa]

Hi Bouwe,

Well i did try many other things, but sadly i can't stop it to heat. The reason is i have for the day electric heating, and for the evening gas. But when my specific m³ has been reached it should turn off the Anna/Adam, but it did not do it.

So what i did is modify my blueprint to set it at a lower temperature (19.5) and that works for now.

But its just weird, as in the summer for example when its hot the Anna goes in cooling mode and sets my thermostat on 40c (as i have no cooler but the regulation mode turned off) it won't start the heater in the summer.

So what i'm thinking does it something have to do with the add-on version? I did not modify Anna or Adam in the settings at all, but did a software update of Anna or Adam got released this summer ? for me its on auto update, maybe that caused an issue.. i don't know.

regards

[bouwew]

I haven't had much time yet to look into the details.

I did see that my Anna does not have the Mode-option that is shown in your post above. My Anna is at firmware 4.4.1

[malosaa]

Aah i see, i posted 2x same screenshot. My anna is at 4.4.1

[malosaa]

Hi bouwe,

I know you are really busy so i gonna post today some debug, and try to find the issue,

ADAM shows regulation = off

<actuator_functionalities>
<regulation_mode_control_functionality id="7dd2c3b964c049e7923cfdae2ccc6908">
<regulation_mode_control id="57451d0a44da47e7a3d00c760dae7649"/>
<updated_date>2023-12-02T09:58:56.737+01:00</updated_date>
<type>regulation_mode</type>
<mode>off</mode>
<allowed_modes>
<mode>bleeding_cold</mode>
<mode>heating</mode>
<mode>off</mode>
<mode>bleeding_hot</mode>
</allowed_modes>
</regulation_mode_control_functionality>
<gateway_mode_control_functionality id="eb04094ab6604536848c38318f924196">
<gateway_mode_control id="779316bd806e47e196441169ac9b4af8"/>
<updated_date/>
<type>gateway_mode</type>
<mode>full</mode>
<allowed_modes>
<mode>light</mode>
<mode>secure</mode>
<mode>away</mode>
<mode>full</mode>
<mode/>
<mode>vacation</mode>
<mode>setup</mode>
</allowed_modes>

changing off to heat looks like it sends and sets the data

<actuator_functionalities>
<regulation_mode_control_functionality id="7dd2c3b964c049e7923cfdae2ccc6908">
<regulation_mode_control id="57451d0a44da47e7a3d00c760dae7649"/>
<updated_date>2023-12-02T10:40:41.426+01:00</updated_date>
<type>regulation_mode</type>
<mode>heating</mode>
<allowed_modes>
<mode>bleeding_cold</mode>
<mode>heating</mode>
<mode>off</mode>
<mode>bleeding_hot</mode>
</allowed_modes>
</regulation_mode_control_functionality>
<gateway_mode_control_functionality id="eb04094ab6604536848c38318f924196">
<gateway_mode_control id="779316bd806e47e196441169ac9b4af8"/>
<updated_date/>
<type>gateway_mode</type>
<mode>full</mode>
<allowed_modes>
<mode>light</mode>
<mode>secure</mode>
<mode>away</mode>
<mode>full</mode>
<mode/>
<mode>vacation</mode>
<mode>setup</mode>
</allowed_modes>
</gateway_mode_control_functionality>

[malosaa]

I did open a ticket @ Plugwise, i'm sure it has nothing to do with your plugin. As i did install the old one (just where you changed and removed usb functionality) and still doesnt work.

However i noticed with that version that the thermostat shows on heat, while on the newer versions it shows off.. But when checking the debug logs of ADAM u clearly see its off and on so there must be a problem with Adam i think.

Ill wait and report once i hear from Plugwise :)

[bouwew]

That is my thinking too: it's a problem in the Adam!

[malosaa]

Today i got a message back from Plugwise,

They checked and indeed the heater turned on while ADAM was off. However he replied again back and said, it supposed to work like that, so i have to turn down the temperature.

I'm 1000% sure that's not the case, as always when i turned off the regulation mode it did not turn at at all.. Whats the point ?

Or am i wrong in this one?

Can you confirm that too?

[malosaa]

He mailed back again, its not possible to turn off the heater. What i did before. So what happens now is when u turn off the regulation mode of Adam, Anna will request the heat directly, so no way to turn it off.

Regards

[bouwew]

Ok thanks for letting me know. This seems a bit strange but I can imagine that OpenTherm does not allow for this.

Or do I misunderstand and does the problem only happen with an Anna + Adam combination? Will the regulation_mode off work properly when there is no Anna?

[bouwew]

As this is not related to the Plugwise integration / custom_component, let's close this issue.

[malosaa]

Ok thanks for letting me know. This seems a bit strange but I can imagine that OpenTherm does not allow for this.

Or do I misunderstand and does the problem only happen with an Anna + Adam combination? Will the regulation_mode off work properly when there is no Anna?

SOrry for the very late reply, i could not login into github as i could not authenticate.. sorry for the long waiting.

Well Anna and adam u can't turn off sadly, there is no way at all, i contacted plugwise itself and the checked both of my devices..

The only thing u can do is set the temperature lower, as setting it to off instead of heat doesn't do anything But the strange thing is it worked before, but they said its not possible, as it doesn't support that.. So regulation_mode to off doesn't do a thing, even only Anna or Adam.

Can you check if that's the case for you as well ?

regards