Cant access cameras remotely

[GoogleCodeExporter]

Local iSpy Server: http://192.168.56.1:81
--Warning, running a local server on a non-standard port (81) may cause 
web-browser security errors. Click the link above to test in your web browser.
Checking local server... OK
Checking WebServer... OK
Checking your firewall... iSpy is enabled
Checking your account... Found: rick@knutech.co.uk
Your subscription is valid.
IPv4: Checking port mappings... 
53043 -> 53043 on 192.168.0.10 (UDP)
53043 -> 53043 on 192.168.0.10 (TCP)
49175 -> 6783 on 192.168.0.3 (TCP)
49176 -> 6784 on 192.168.0.3 (TCP)
49177 -> 6785 on 192.168.0.3 (TCP)
81 -> 81 on 192.168.0.8 (TCP)
49178 -> 6783 on 192.168.0.3 (TCP)
49179 -> 6784 on 192.168.0.3 (TCP)
49180 -> 6785 on 192.168.0.3 (TCP)
6347 -> 6347 on 192.168.0.3 (UDP)
6347 -> 6347 on 192.168.0.3 (TCP)
60768 -> 60768 on 192.168.0.3 (TCP)
60768 -> 60768 on 192.168.0.3 (UDP)
8080 -> 8080 on 192.168.56.1 (TCP)
80 -> 81 on 192.168.56.1 (TCP)
Checking external access... 
iSpyConnect is trying to contact your server at: 
http://81.96.104.247:80/command.txt?test&auth=34d92468-130f-48cd-8658-33e6fa4517
1d
Failed: Could not connect to iSpy running on your computer. Check your firewall 
and router settings. If you continue local access, SMS and email alerts will 
still work but remote (external) access to view your cameras and microphones 
won't be available.
Your router should be configured to forward TCP traffic from WAN (external) 
port 80 to internal (LAN) port 81 on IP address 192.168.56.1
Check http://www.ispyconnect.com/userguide-connecting.aspx#6 for 
troubleshooting.
Your port mapping seems to be OK - try turning your router off and on again. 
Failing that we recommend checking with your ISP to see if they are blocking 
port 80 or check if your antivirus protection (eset, zonealarm etc) is blocking 
iSpy. 

If you still cannot get it working, please copy and paste this information into 
http://www.ispyconnect.com/contact.aspx

Original issue reported on code.google.com by knut...@gmail.com on 27 Sep 2012 at 10:36

[GoogleCodeExporter]

Hello, 

If you have more than one router on your network then check that the router 
that is connected to the internet is forwarding requests on to your second 
router for the port you specified (the WAN port).

If the port forwarding is setup correctly then either the firewall or antivirus 
on your computer or your router firewall is blocking the connection or your ISP 
is blocking it. Disable your antivirus firewall and try it again. If it still 
doesn't work then you'll need to check with your ISP to see if they are 
blocking the port.

If you are still having issues setting up port forwarding then you have a few 
options:

1) Call the company that provided you with your router and ask them
2) Contact support for the router manufacturer (linksys/dlink etc)
3) Use portforward.com's PFConfig software

We can't provide support for port forwarding routers as there are so many 
different routers out there and it's not an issue with ispy itself. Port 
forwarding is something that router manufacturers or portforward.com provide 
support for. 

Original comment by ad...@developerinabox.com on 8 Oct 2012 at 1:12

[GoogleCodeExporter]

Original comment by ad...@developerinabox.com on 5 Nov 2012 at 11:18

• Changed state: Invalid