Sharepoint Online Provisioning Issue

[rathnamvemula]

Hi, We are using PnP vesion (2.11.1701.1) to provision the SharePoint sites, which is working fine from the past 2+ years. All of a sudden, the sites started failing provisioning with the following error.

`Error from Logs:

2019-03-14 16:04:56.4880 [Pims] [0] [Information] Site collection creation is still in Progress 0ms 2019-03-14 16:05:26.8964 [Pims] [0] [Information] Site collection creation is still in Progress 0ms 2019-03-14 16:05:57.3837 [Pims] [0] [Information] Site collection creation is still in Progress 0ms 2019-03-14 16:06:27.7874 [Pims] [0] [Information] Site collection creation is still in Progress 0ms 2019-03-14 16:06:27.7874 [Pims] [0] [Information] Cancelling the Wait loop 0ms 2019-03-14 16:06:28.8858 [Pims - CreateSiteCollection] [0] [Error] at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream) at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse() at Microsoft.SharePoint.Client.ClientRequest.d6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.SharePoint.Client.ClientRequest.d0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.SharePoint.Client.ClientRuntimeContext.d0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.SharePoint.Client.ClientContext.d4.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.SharePoint.Client.ClientContextExtensions.d__7.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.SharePoint.Client.ClientContextExtensions.ExecuteQueryRetry(ClientRuntimeContext clientContext, Int32 retryCount, Int32 delay, String userAgent) at Provisioning.Infrastructure.Jobs.Handlers.SiteCollectionProvisioningJobHandler.CreateSiteCollection(SiteCollectionProvisioningJob job) 0ms`

Here is the code, which is failing. We increased the time out from 30 min to 60 min, 120 mins, but the site provisioning is still failing.

`tenant.CreateSiteCollection(newSite, true, true, timeoutFunction: (operationMessage) => {

                        if (operationMessage == TenantOperationMessage.CreatingSiteCollection)
                        {
                            Log.Info(Constants.LOGGING_SOURCE, "Site collection creation is still in Progress");
                        }
                        if (watch.Elapsed.TotalMinutes > 30)
                        {
                            Log.Info(Constants.LOGGING_SOURCE, "Cancelling the Wait loop");
                            watch.Stop();
                            return true;// set to true to cancel the wait loop
                        }
                        else
                            return false;
                    });`

Appreciate, if someone can help on this issue. Thanks in Advance.

[ghost]

Thank you for reporting this issue. We will be triaging your incoming issue as soon as possible.

[fzbm]

Same issue here on one tenant. We are currently unable to create site collections (STS#0) due to the fact, that the operation never completes.