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pnp / sp-starter-kit

Modern SharePoint Starter Kit - End-to-end showcase solution to get started with modern experiences.
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Is SP Starter Kit v3 "supported" on a renamed tenant? #693

Closed cloudydam closed 1 month ago

cloudydam commented 1 month ago

Hiya,

I have a SP Starter Kit v3 default installation running on a test tenant. Forgive me for being vague, but I remember it as running fine and all web parts on the portal front page / communication site displayed fine. However, after having performed a tenant rename the Latest Email web part started failing with message "Token renewal operation failed due to timeout".

It might not be related but the question is: is SP Starter Kit v3 "supported" on renamed tenants?

Sincerely, Chris

eoverfield commented 1 month ago

There are no known issues with renaming a tenant. The error itself looks to be a graph api error. The email web part uses graph to retrieve a user's email. in particular a call to: me/mailFolders/Inbox/messages

The graph call is made by using the msGraphClientFactory: this.context.msGraphClientFactory .getClient('3') .then((client: MSGraphClientV3): void => { this.graphClient = client; resolve(); }, err => reject(err)); ... possibly the renaming broken the permission within your tenant to set up this client?

Have you tried removing and re-adding the webpart?

cloudydam commented 1 month ago

Thanks, Eric.

I tried removing/re-adding again - no change.

It is not a tenant I use that often, so it is probably related to something else, then. The API access page is also failing with this message "Error ensuring domain-wide principals: monitor_window_timeout: Token acquisition in iframe failed due to timeout.". I guess I'll start by sorting that out and hope it also fixes the web part.

I'll close the question again :-)