Send welcome email on successful inquiry and support request

[kachar]

At the moment we have to manually greet all newcomers and this process is exhausting.

Let's send an automatic transactional email to the new registrations

• Usage of https://github.com/mjmlio/mjml for the templates
• Usage of SendGrid or similar service for the delivery of the email

[kirilpopov]

Intend to use mailjet. It has a free tier up to 200 emails per day (6000 per month) which should be enough as a start. The next tier is 15$ a month.

It also allows defining templates (HTML or MJML) that you use when sending emails - instead of passing the full email, you pass the template id and the data that needs to be used. This is really nice as it removes the need the deal with templates as part of the API project.

It also has a set of pre-built templates we can use until we have our own design for those.

[kachar]

Intend to use mailjet. It has a free tier up to 200 emails per day (6000 per month) which should be enough as a start. The next tier is 15$ a month.

It also allows defining templates (HTML or MJML) that you use when sending emails - instead of passing the full email, you pass the template id and the data that needs to be used. This is really nice as it removes the need the deal with templates as part of the API project.

It also has a set of pre-built templates we can use until we have our own design for those.

We already have SendGrid account set-up and validated.

We can switch to Mailjet as well but we need to take it to the org. level cc @igoychev

P.S. I've worked in Mailjet for 4+ years, so I'm keen on using MJML and their services. Anyhow having the MJML templates on our end gives us the freedom to depend less on another service when sending the emails (no vendor locking)

[kirilpopov]

Ok, makes sense to stick to SendGrid if it's already used and the account is validated.