Closed orestesgaolin closed 3 months ago
Hi @orestesgaolin Did you come across this issue again ? I suspect that doing a factory defaults would solve this issue. Device version you have 2.1.1 could have been updated from an older version without doing a factory defaults, which would have some incompatibilities with the trigger storing.
@orestesgaolin I will close now, but please re-open if this happens again. I'm really suspecting device 2.1.1 didn't have proper factory defaults made after it was upgraded from older version in production, and that resulted in some file incompatibilities. Hopefully this doesn't occur anymore.
Platform on which you observed the bug:
Device on which you observed the bug:
Describe the bug
Device with firmware 2.1.1 reports unsupported status when using SDK (I think it's SDK 5.5.0) when setting or checking the offline trigger status.
How to Reproduce
n/a
Expected behavior
Unknown status is handled gracefully
Screenshots and logs