In the Assignment Request page, we want to adjust the action buttons in order to prevent users from accidentally clicking auto-approve. This issue includes adjustments to the action buttons so that they more clearly communicate their behavior, while still enabling rapid workflows.
Prevent users from accidentally auto-approving a texter by communicating its purpose and introducing some friction through confirmation/demoting it to a more secondary ui element
Make the button targets clearer in general - more accessible and readable
Overview
In the Assignment Request page, we want to adjust the action buttons in order to prevent users from accidentally clicking auto-approve. This issue includes adjustments to the action buttons so that they more clearly communicate their behavior, while still enabling rapid workflows.
Context
Context in this Slack thread.
Goals and Non-Goals
Existing Solution
Proposed Solution
Alternative Solutions
See Slack thread
Testability, Monitoring and Alerting
Cross-Team Impact
Improve paid support workflows and prevent user error
Open Questions
Detailed Scoping and Timeline