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polkadot-js / apps

Basic Polkadot/Substrate UI for interacting with a Polkadot and Substrate node. This is the main user-facing application, allowing access to all features available on Substrate chains.
https://dotapps.io
Apache License 2.0
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Error: bad signature #4487

Closed ghost closed 3 years ago

ghost commented 3 years ago

A few users are reporting the error "1010: Invalid Transaction: Transaction has a bad signature" when trying to send KSM/DOT from their Ledger.

What does this error refer to? Can more context be added to the description?

avdende commented 3 years ago

Hello everyone,

The KSM and the DOT Recovery Modes are operational (on ledger devices). This recovery mode allows you to unblock and recover KSM that got accidentally sent to Polkadot addresses, and vice versa (retrieve DOT that got accidentally sent to a Kusama address).

DOT Recovery Mode:

KSM Recovery Mode:

dartollen commented 3 years ago

This worked and I have recovered my KSM - thank you very much for sorting this out. Really appreciate it.

elfif commented 3 years ago

Same here, Thanks a lot to all the devs that made the fix possible.

daledenton1 commented 3 years ago

So I've recovered my KSM and DOT funds and transferred them out of Polkadot.js but now my bonded funds in both KSM and DOT have disappeared! This thing is an absolute nightmare! Anyone care to shed some light on where these funds might be. They were both bonded funds but I was unable to stake them due to the signature issue.

daledenton1 commented 3 years ago

My balances are visible when I enter the addresses into Polkascan. On Polkadot.js my KSM appears in account actions in staking but I get the 1010 Bad signature still when I try to unbond it? My bonded funds for DOT are nowhere. Is there something I've overlooked or is this going to be another issue?

daledenton1 commented 3 years ago

So I've unbonded both KSM and DOT. You have to uncheck the view only on this network tab. So after the bonded period is up, am I going to be able to send my funds out of there? Took about 10 seconds to stake on Kraken! And I didn't need to have a Phd in computer engineering.

MagnatUK commented 3 years ago

Doesnt seem to work on LedgerX

Is it only for Ledger S

Kris

On Tue, 23 Feb 2021 at 09:58, avdende notifications@github.com wrote:

Hello everyone,

The KSM and the DOT Recovery Modes are operational on ledger devices.

DOT Recovery Mode:

KSM Recovery Mode:

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/polkadot-js/apps/issues/4487#issuecomment-784050089, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASY2K54UR2VW4PZ3ZKYXHO3TAN35PANCNFSM4WRK6G3A .

daledenton1 commented 3 years ago

Yes it works with a Ledger X. I was able to retrieve and withdraw both my KSM and DOT funds on my Nano X. I'm just having trouble with my bonded funds.

osorio200 commented 3 years ago

I have the same error but don't understand a single thing you people are saying. Can't get my KSM out.

osorio200 commented 3 years ago

I understand it may be caused if the KSM is in a DOT address? How can I check if the address my KSM are in is a DOT or KSM address?

MagnatUK commented 3 years ago

Managed to do it as well. THX TEAM !

On Thu, 25 Feb 2021 at 03:02, daledenton1 notifications@github.com wrote:

Yes it works with a Ledger X. I was able to retrieve and withdraw both my KSM and DOT funds on my Nano X. I'm just having trouble with my bonded funds.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/polkadot-js/apps/issues/4487#issuecomment-785540954, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASY2K54BNNVDCGC4E7PFCYLTAW4URANCNFSM4WRK6G3A .

osorio200 commented 3 years ago

Guys, I will give $100 to whoever can help me get my funds out. If you're interested, contact me at osorio200@yahoo.com

jleni commented 3 years ago

Guys, I will give $100 to whoever can help me get my funds out. If you're interested, contact me at osorio200@yahoo.com

The instructions+video here should be enough for you to do it...

The KSM and the DOT Recovery Modes are operational (on ledger devices). This recovery mode allows you to unblock and recover KSM that got accidentally sent to Polkadot addresses, and vice versa (retrieve DOT that got accidentally sent to a Kusama address).

DOT Recovery Mode:

KSM Recovery Mode:

osorio200 commented 3 years ago

Hello Juan, Thanks for your reply. I have still not been able to fix this. While I tried to fix it, In the Polkadot network I clicked on “Forget this Account” because it was unused and had 0 DOT, and when I went back to the Kusama network, it turns out it was the Kusama address that had the KSM, and it was gone. I have the address, but I do not have the pnemonic phrase. Do you think it is possible to recover?

Thanks, Ricardo

On 6 Mar 2021, at 3:13 PM, Juan Leni notifications@github.com wrote:

Guys, I will give $100 to whoever can help me get my funds out. If you're interested, contact me at osorio200@yahoo.com mailto:osorio200@yahoo.com The instructions+video here should be enough for you to do it...

The KSM and the DOT Recovery Modes are operational (on ledger devices). This recovery mode allows you to unblock and recover KSM that got accidentally sent to Polkadot addresses, and vice versa (retrieve DOT that got accidentally sent to a Kusama address).

DOT Recovery Mode:

Written instructions https://medium.com/zondax/how-to-recover-dot-sent-to-the-wrong-network-kusama-2f89b5d0b93d Video tutorial https://www.youtube.com/watch?v=qJPwguvRz80 KSM Recovery Mode:

Written instructions https://medium.com/zondax/how-to-recover-ksm-sent-to-the-wrong-network-polkadot-f8865fa094a0 Video Tutorial https://www.youtube.com/watch?v=hM0ApWzEzeA&feature=emb_title — You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/polkadot-js/apps/issues/4487#issuecomment-791955855, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATCZWRKMJO76G4OXPQRLWO3TCI2CJANCNFSM4WRK6G3A.

catgirlcrypto commented 3 years ago

Hello, please can anyone help me? I have KSM stuck as it was sent to a polkadot address (via Ledger X). I have tried following these instructions for KSM recovery and it's not working.

I have updated the Kusama app on my ledger device. The problem is that I cannot get the app to stay open so that I can click 10 times on Developed by: Zondax.ch as it keeps booting  me out of the Kusama app.

Can anyone advise what to do here? I really need to access me KSM urgently.

Thank you. Margie

osorio200 commented 3 years ago

Hi! Make sure the Ledger Live application is closed when you do the ten clicks. I had that problem too. You have to quit Ledger Live once you made sure it is updated, you won’t need to do anything with it anymore.

good luck!

catgirlcrypto commented 3 years ago

Thanks @osorio200 - I managed to get it into a recovered account. Now I'm having an issue transferring it back into a KSM account.

I am getting this error message:

1010: Invalid Transaction: Transaction has a bad signature

Anyone know how to resolve this?

polkadot-js-bot commented 3 years ago

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue if you think you have a related problem or query.