Error on create new Public Tickets

polonel / trudesk

:coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

http://trudesk.io

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Closed 0toshigami closed 12 months ago

0toshigami commented 1 year ago

Is this a BUG REPORT or FEATURE REQUEST?:

What happened:

An error occurred in a new fresh Docker installation when "Allow Public Tickets" was enabled.
When calling the API /api/v1/public/tickets/create, a 400 Bad Request is returned.
The error message in the response is "tickets validation failed: status: Path 'status' is required."

Environment:

polonel commented 1 year ago

To confirm this ONLY happen with Allow Public Tickets enabled?

Are you able to create a ticket within the regular interface while enabled?

0toshigami commented 1 year ago

@polonel I can create a ticket normally within the dashboard interface

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.

polonel commented 1 year ago

This is likely related to the status changes. Investigating...

jnijland commented 1 year ago

I've got the same issue on a completely fresh install. Public tickets are not working for me.

success: false, error: "tickets validation failed: status: Path `status` is required."}

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.

github-actions[bot] commented 12 months ago

This issue was closed because it has been stalled for 5 days with no activity.

kareem-abdul commented 2 months ago