Ticket by status breaks tool

[nunodsfernandes]

Is this a BUG REPORT or FEATURE REQUEST?:

• [ x ] BUG
• [ ] FEATURE

What happened:

Generating report of tickets by Status will only show a blank page

Tickets by priority:

Works.

Tickets by Status:

Shows empty page. Also, it will break the menu also. To do anything one needs to click on another menu item (i clicked Departments as an example)

What did you expect to happen:

Show tickets by status

How to reproduce it (as minimally and precisely as possible):

Click the Generate button and then the By status link.

Anything else we need to know?:

Environment:

• Trudesk Version: 1.2.9
• OS (e.g. from /etc/os-release): Ubuntu 20.04 LTS
• Node.JS Version: v10.24.1
• MongoDB Version: db version v3.6.23
• Is this hosted on cloud.trudesk.io: No

[github-actions[bot]]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.

[github-actions[bot]]

This issue was closed because it has been stalled for 5 days with no activity.

[RShadowhand]

This is an ongoing problem at 1.2.10, not only that, the datepickers in other reports are broken as well when a custom date format is selected.